Managing Partner

hace 2 semanas


Madrid, Madrid, España Workday Espana Sl A tiempo completo
About the RoleThe individual will lead and coordinate Workday's efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account / opportunity strategyTo achieve success, this professional will ensure three critical elements are in place :A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase.

They will be measured by growth in Sales and Services revenues, renewal rates, SKU attachment including Financials, and customer happiness.

The targets and priorities are set with the Services and Sales Global and Regional Vice Presidents.

What You'll Be DoingOrchestrate and owns the execution of the account strategy, incorporating sales, services, marketing, product and support other Workday organisationsYou will work closely with the Account Executives in the sales teams, plus the Regional Sales Directors, to ensure appropriate alignment and use of extended customer networkEstablish strong governance model between Sales & Services, with clearly articulated plans to develop new additional pipeline for the businessAccountable for day-to-day activities of Customer Base and Customer Success teams, on the accounts for customers in productionProvide oversight for all rollout activities for customers while in the initial deployment phase - the assigned Engagement Manager will provide day to day managementCoordinate all customer facing functions outside of ticket generated support requests, and direct implementation activity.

This will include Executive Sponsor Engagement, regular visits to regional HQ (Dublin), and product management design workshops
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