Managing Partner
hace 2 semanas
The chosen candidate will be responsible for leading and coordinating Workday's efforts across different business lines like Sales, Pre-Sales, Services, Marketing, and Product Management. This individual will bring all Workday parties together under a well-defined three-year account/opportunity strategy.
- Orchestrate and execute the account strategy, involving sales, services, marketing, product, and support teams from Workday
- Collaborate closely with Account Executives in the sales teams and Regional Sales Directors to ensure alignment and maximize the customer network
- Establish a robust governance model between Sales & Services to develop new business pipeline efficiently
- Oversee day-to-day activities of Customer Base and Customer Success teams, focusing on customer accounts in production
- Coordinate customer facing functions, executive sponsor engagement, visits to regional headquarters, and product management workshops
- Identify opportunities with Customer Base Account Executives and support the end-to-end delivery process
- Develop lasting C-level relationships, lead governance models, and act as the primary escalation point
- Drive account planning efforts to expand Workday's reach across different business areas and partners
- Proactively address customer issues and guide them towards effective Workday solutions
- Drive Product and Services adoption while preserving Premium Services revenue
- Ensure Quality Assurance of all Services contract amendments before final approval
- Focus on high-revenue accounts at the Executive level
- Create account plans to align with Workday and Customers' goals
- Manage feature adoption blueprint to drive up-sell opportunities
- Support Design Partner Initiatives through partnership and innovation
- Enhance alignment between Executives and individual contributors
- Over 8 years' experience in managing large accounts and leading delivery teams for software vendors or global SIs
- 5+ years of delivering/leading consulting engagements
- 5+ years of Sales and Consulting experience with complex business IT solutions
- Deep industry/domain expertise
- Experience in long-term resource, technology, and account planning
- Ability to prioritize customer demands while balancing happiness with revenue targets
- Readiness to operate and assist at all required levels
- Leadership skills to manage a team across different levels within an organization
- Excellent interpersonal skills
- Understanding of software license contracts and service delivery
- Experience with transformation projects and Workday
In accordance with applicable laws, Workday will consider applicants with arrest and conviction records for employment opportunities.
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