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Customer Service Representative With German Or Dutch

hace 4 meses

Barcelona, Barcelona, España Jr Spain A tiempo completo
col-wide

Job Description:
Tasks
  • Process and monitor customer purchasing orders, ensuring smooth transactions
  • Provide effective service and support to assigned customers
  • Communicate delivery commitments and address any order discrepancies
  • Manage new customer and supplier requests, as well as handle invoicing and material return
  • Respond to customer inquiries promptly and maintain strong relationships
  • Facilitate communication between customers and internal departments
    Requirements:
  • Studies in administration or a related field, or equivalent experience
  • Previous experience in administration, customer service, or logistics
  • Proficient in MS Office packages and Outlook.
Knowledge of Oracle R12, incoterms, payment terms, and CRM is a plus Strong communication and administration skills, fast learner, and a team player Flexible, multitasker, and adaptable to changes Proactive attitude, with the ability to make decisions when necessary Native level or proficiency in German or Dutch Full professional level of English
Benefits: Permanent contract Flexible schedule Hybrid working policy Health and life insurance Pension plan Daily shuttle from Pl España (BCN) to office (Terrassa) Social benefits after 1 year Multicultural environment with growth opportunities Step 1: Interview with our Recruiter to get to know you better Step 2: Video call with client's HR Step 3: Interview with the supervisor and HR Manager in their office