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Payment Risks Global Senior Manager
hace 3 meses
We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets.
We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.
And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day.
In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality.
We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.JOB DESCRIPTION:
Responsibilities:
- Reduce and mitigate risks & debtor balances across all P2P operating models, addressing one of the major HB pain points in the payment space (€30M+ H risks)
- Build & maintain P2P risks & opportunities framework
- Consolidate, maintain and promote Debtor Balances Policy, within GFS and commercial teams
- SPOC for Tax, Legal, Security queries & initiatives
- Lead adhoc initiatives within the GFS transformation journey
- Implement effective risk & control framework covering all types of P2P operations
- Establish risk targets and implement robust KPIs framework to monitor financial performances
- Identify areas of improvement in recovery protocols for both retained and outsourced teams
- Define & implement effective cross functional governance model (Fin Ops, Performance, PM and other)
- Lead sets of required actions to reduce overpayments and debtor balances to agreed targets
- Lead a small team of finance professionals by developing talent and cultivating core HB values
- Provide regular updates to senior stakeholders
- Support adhoc initiatives within the GFS transformation journey
Skills:
- Ability to build relationship within the organization at all levels
- Excellent leadership, planning, organization, teambuilding, analytical and decision making skills
- Proven ability to analysis complex sets of data
- Strong service mentality and mindset of continuous improvement
- Ability to communicate clearly (Spoken/Written) using positive language
- Effective listening/Empathy/Attentiveness
- Ability to manage difficult interactions (Patience/Self control/Depersonalization)
- Efficiency (Managing time, Multitasking) & problem solving oriented (Decisive)
Qualifications:
- Finance qualified to the appropriate advanced level (depending on country)
- Mandatory good spoken and written English, other languages welcome
- Finance, accounting, audit, business insights, data analysis, SAP, reporting, projects, Office package
Key Challanges- Managing the complexity onshore/offshore model, in-house/outsourced activities- Delivering a culture of improvement and agility- To seamless build an effective relationship with PTP Managers- Merge and transform the operational finance view with/to the finance company needs.- React to regular changes in the overall business plan/priorities.- High time pressure & workload as result of tight reporting deadline.
You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
