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Customer Care B2B
hace 3 meses
Dans un monde en constante évolution, nous avançons avec assurance, guidés par le développement continu de notre modèle économique auto-suffisant. Notre histoire à succès est tissée autour d'un modèle B2B2C innovant, forgé grâce à des partenariats stratégiques avec des acteurs majeurs de l'immobilier et de la banque.
Nous sommes dédiés à favoriser un environnement de travail excitant et dynamique car c'est ce qui nous permet de donner le meilleur de nous-mêmes. Nous croyons que les entreprises doivent être disruptives et ambitieuses pour prospérer.
Cependant, nous ne nous limitons pas à être simplement performants en affaires. Nous sommes également engagés envers notre responsabilité sociale alors que nous nous efforçons de contribuer activement à la communauté à laquelle nous appartenons, de réduire notre impact environnemental et de promouvoir une culture d'engagement social et de conscience parmi nos collègues.
Au cœur de notre philosophie se trouve l'engagement envers le succès à long terme plutôt que la commodité à court terme. Nous apprécions énormément les contributions de chacun de nos 800+ employés, en leur offrant de nombreuses opportunités de croissance et de développement de compétences inestimables.
Tes prochaines missions : Bénéficier d'une formation continue pour enrichir tes compétences commerciales. Participer à de nombreuses réunions pour comprendre le fonctionnement interne d'une entreprise en pleine croissance. Fournir un support technique et commercial aux partenaires B2B nationaux. Analyser les retours des clients et les remontées opérationnelles pour contribuer à l'amélioration des produits et des processus. Gérer la relation client en assurant un service de qualité. Accompagner les Account Managers dans le suivi de leurs partenaires. Contribuer à des projets transverses pour développer des compétences variées. Profil recherché : Au-delà d'un diplôme ou d'une formation commerciale, nous recherchons quelqu'un de motivé, à l'écoute, capable de s'adapter rapidement et désireux d'apprendre Tu as un excellent relationnel et tu as soif d'apprendre et de te former dans le domaine de la relation client. Tu es orienté(e) résultats et la satisfaction des partenaires est ta priorité. Doté(e) d'un esprit débrouillard, tu sais analyser rapidement et apporter des solutions simples à des problèmes complexes. Tu es organisé(e), capable de gérer plusieurs tâches simultanément et de les prioriser efficacement. Travailler en équipe est essentiel pour toi et tu apprécies les interactions collaboratives. Tu maîtrises parfaitement le français, tant à l'oral qu'à l'écrit, et tu te débrouilles aisément en anglais. Tu es curieux(se) et t'intéresses aux défis rencontrés par nos partenaires, cherchant toujours à proposer des solutions adaptées. Tu es disponible pour un stage de 5 à 6 mois. Ce que nous t'offrons : Une rémunération de stage de 750 euros brut par mois. Un environnement de travail flexible grâce à notre politique remote friendly (1 jour de télétravail possible par semaine). Un environnement stimulant où les stagiaires sont pleinement intégrés à l'équipe et encouragés à partager leurs idées et à contribuer aux projets. Une culture inclusive où la diversité est valorisée, avec une équipe composée de plus de 46 nationalités différentes. Des bureaux confortables et conviviaux avec 1500 mètres carrés de terrasses et de jardins, à seulement 5 minutes de la plage. Des événements réguliers et des activités de renforcement d'équipe. Un petit-déjeuner offert tous les mardis. Processus de recrutement : Un premier entretien téléphonique avec un membre de l'équipe Customer Care B2B.
Un entretien avec le chef del'équipe.
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