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Inside Presales Computing Tc with Polish
hace 3 meses
HP is about innovation, it's who we are and what we have been doing since 1939, we keep reinventing ourselves.
Together we challenge convention, pushing each other to surprise the world.About the Role:
As
an Inside Presales Technical Consultant, you will provide technical presales support for the HP Commercial portfolio of Personal Systems products, services and solutions.
Key Highlights:
- The job provides continuous facetoface, handson, and virtual training sessions on cuttingedge technologies, HP's leading products, and solutions, both locally and internationally.
Mission of the Inside Presales Technical Consultant (TC):
Our mission is to support sales opportunities by providing technical guidance through various communication channels.
Assist our End-User sales and Channel teams in navigating Personal Systems products, solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience (TCE).
Responsibilities:
- Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.
- Respond to and track technical questions from internal or external requestors.
- Present the advantages of HP's Personal Systems products and solutions.
- Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ).
- Support sales opportunities with indepth technical understanding of HP's offerings.
- Provide support on the status of technical and environmental regulations.
- Deliver trainings to other departments about Personal Systems products and solutions.
- Manage technical escalations and provide proactive technical updates to the sales community.
- Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources.
- Maintain a high level of service quality and total customer experience (TCE).
- Ensure a competitive and appropriate level of technical and professional competence.
Knowledge/Skills Required:
- Advanced proficiency in spoken and written Polish language and English. Proficiency in another language is advantageous.
- Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.
- Current experience and knowledge in computer technologies, hardware, operating systems, software, and networking technologies.
- Strong analytical, organizational, and team skills, with troubleshooting and problemsolving abilities.
- Selfmotivated with the ability to operate with mínimal tactical direction.
- Demonstrated motivation to seek knowledge and continuous learning.
- Typically, minimum 3 years of relevant work experience.
Career Path:
The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country.
Benefits:
- Opportunity to work in an international organization with colleagues coming from all over the world.
- Our Women Network organizes activities such as; Networking, the promotion of STEM vocations, talks on: improving business acumen, work life balance and skills of the future etc.
- Diverse, continued internal growth and career opportunities. Including HP's own learning platform and LinkedIn Learning.
- An attractive benefit package:
- Health & Life insurance
- Lunch at reduced prices at our canteen/ ticket restaurant vouchers
- HP product discount
- Flex optimization program: Kindergarten tickets, transport discount
- Work life balance /flexible working hours
- Women, Pride, Young employees, Sustainability and DisAbility Just a few of our fantastic global business networks you can get involved with locally.
- We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day
- Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.
- Love sports? Then take advantage of our sports center (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25+ regular coordinated activities / sports by employees, such as HIIT training, squash, basketball and yoga
- We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy and general health
- Free daily printing Happy hour from photographs, to large posters. And Handson workshops to
