Technical Consultant

hace 6 días

Barcelona, Barcelona, España Reconocida Empresa A tiempo completo

About the Role

As a Technical Consultant - Presales at Reconocida Empresa, you will play a crucial role in providing technical support for our HP Commercial portfolio of Personal Systems/Print products, services, and solutions. Our team is dedicated to delivering exceptional customer experiences, and we're looking for a talented individual to join our Presales team.

Key Responsibilities

  • Provide technical guidance and recommendations on HP Personal Systems/Print offerings
  • Respond to and track technical questions from internal or external requestors
  • Present the advantages of HP's Personal Systems/Print products and solutions
  • Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ)
  • Support sales opportunities with in-depth technical understanding of HP's offerings
  • Provide support on the status of technical and environmental regulations
  • Deliver trainings to other departments about Personal Systems/Print products and solutions
  • Manage technical escalations and provide proactive technical updates to the sales community
  • Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources

Requirements

  • Advanced proficiency in spoken and written Turkish, Czech, Italian, and/or Swedish (English being a complete must)
  • Proficiency in another language is advantageous
  • Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science
  • Current experience and knowledge in computer/printing technologies, hardware, operating systems, software, and networking technologies
  • Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities
  • Self-motivated with the ability to operate with minimal tactical direction
  • Demonstrated motivation to seek knowledge and continuous learning
  • Typically, minimum 3 years of relevant work experience

Career Path

The Technical Consultant - Presales role serves as an entry point in the Presales team, providing opportunities for advancement within the organization. Potential evolution includes becoming a Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable. Other moves to different departments, such as Technical Marketing, Product Management, IT, etc., within the company are also possible.

Benefits

  • Opportunity to work in an international organization with colleagues coming from all over the world
  • Diverse, continued internal growth and career opportunities
  • Including HP's own learning platform and LinkedIn Learning
  • An attractive benefit package including health & life insurance, lunch at reduced prices at our canteen, and HP product discount
  • Flex optimization program: Kindergarten tickets, transport discount
  • Work life balance / flexible working hours
  • Women, Pride, Young employees, Sustainability and DisAbility Just a few of our fantastic global business resource groups you can get involved with locally

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