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Customer Service Advisor
hace 3 meses
Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Dutch on a native level, then this is an amazing professional opportunity for you
ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Sports Customer Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region.
Tasks- Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales)
- Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
- Managing cases and E-commerce questions using the software tools provided
- Native or fluent level of Dutch or Polish or English
- + Fluent level of English
- Able to work from Barcelona
- Enjoy taking care of and helping people
- Knowledge of Social Networks would be highly valued
- Team player who is also able to work independently
- Attentive, empathetic, flexible, and proactive
- Good communication skills
- Passionate about sports
- Eager to learn
- Temporary position for 3 months, starting on 1st of July
- Hybrid work model
- Monday to Friday 09:00 to 18:00
- Employee discount on ASICS products
- Tickets restaurant (10€ per day)
- Free gym at the office + laundry services
- Modern working environment
- Joining an international company that is a premium True Sports Performance brand
- Premium meditation subscription
- Free sessions with a physiotherapist
Our recruitment process:
- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Interview with the Hiring Manager and Team Leader
Babel Profiles is a boutique Recruitment Agency based in the heart of Barcelona and we work with amazing brands and support them in finding the perfect candidates/employees.We are very people-oriented and have a close and informal style. We like to spend time getting to know our candidates and recognizing their skills and competencies in order to help them find the perfect job.
