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Food And Drinks Manager
hace 3 meses
Food and Drinks Manager - Responsible for managing operations of all Food and Drinks outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
Responsibilities:
- Manage all Food and Drinks Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train, and develop the Food and Drinks team
- Manage guest queries efficiently
- Work within budgeted guidelines
- Set departmental targets and objectives
- Develop menus with the team
- Conduct monthly stock takes
- Incentivize team members for sales maximization
- Carry out appraisals with Managers
- Evaluate guest satisfaction levels
- Conduct communication meetings
- Assist other departments as needed
- Comply with hotel regulations
Requirements:
- Management and/or supervisory Food and Drinks experience
- Ability to meet financial targets
- Compliance with brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members
- Flexibility to respond to different situations
- Ability to work independently or in teams
Advantages:
- Degree in relevant area
- Passion for exceptional guest service
About Hilton:
Hilton is a leading global hospitality company, offering accommodations and service across various brands. With a century of experience, Hilton remains committed to providing exceptional guest experiences worldwide.
DIVERSITY, EQUITY & INCLUSION: Hilton values an equitable and diverse workforce, embracing individuals from all backgrounds. Grounded in hospitality, Hilton creates welcoming spaces for people to connect globally.
