![CPM International](https://media.trabajo.org/img/noimg.jpg)
Booking Agent
hace 1 semana
Impress's mission is to combine oral health and aesthetic goals with a medically minded, customer-focused approach that leaves you smiling.
Experienced Orthodontists create personalized, expert treatment plans for all ages, from simple to complex cases.
We are committed to finding customers affordable options for payment and investments in the latest technology to keep clients connected with us online and in person.
We Care:
Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
We ́re Curious:
Proactive approach to problem-solving and a "can do" attitude.
We Achieve Together:
Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
_What you'll be doing?_
- Make calls, book and confirm appointments, respond to Dental Monitoring, and follow up with patients.
- Coordinate incoming calls and requirements of new or existing customers giving support and help.
- Work with your teammates to create a positive, highenergy atmosphere.
Requirements:
_ What skills & experience you'll bring to us?_
- A high level of Spanish (minimum C2) with exceptional grammar and spelling skills
- A high level of English (both spoken and written)
- A genuine passion for delivering outstanding customer service
- You are recognized for your team spirit, your proactivity, and your interpersonal and writing skills
- Proven experience in a telesales environment engaging with leads over the phone is a big plus
- Previous booking experience a plus
Benefits
_ What do we offer?_
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Contract:Permanent contract (1-month probation period)
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Full-time: (39 hours/week)
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Working days/Hours:Rotative shift, Monday to Friday 9:00 am to 8:00 pm, Saturday & Sunday 9:00 am to 6:00 pm
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Salary:17,000.00€ per year
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Bonus: Performance bonus up to 1000€ per year
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Holidays:24 holidays per calendar year
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Work model:Working from the office
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Training:3 days of training
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Start date:ASAP
Who we are
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation.
We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
#wecare
#wearecurious
#weachievetogether
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Barcelona, Barcelona, España CPM International A tiempo completoImpress was founded with the mission to combine oral health and aesthetic goals together with a medically minded, customer-focused approach that leaves you smiling. Experienced Orthodontists create personalized, expert treatment plans for all ages, from simple to complex cases.We invest in making the customer experience accessible and easy, with our...
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