New Business Account Manager
hace 1 semana
About us?
:
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe.
World leaders in providing SaaS solutions to power the global e-commerce market through the family of brands which includes Metapack, ShipStation, ShipWorks, ShipEngine, ShipSi and ShippingEasy.
Auctane provides retailers and brands of all sizes with integration to over 450 carriers and many of the world's leading eCommerce software providers.
We give our retail clients the platform to help consumers decide their delivery preference and track the parcel's progress whilst also providing the retailer with intelligent smart decisions about how to send the parcel - all underpinned with lots of data.
We work with well-known global retailers and major brands such as ASOS, Adidas, Burberry, John Lewis, Boohoo and Zalando. In fact, we work with so many retailers and carriers it's highly likely that you've interacted with us at some point when ordering goods onlineTens of thousands of online retailers rely on ShipStation to solve the day-to-day challenges of managing orders and processing shipments. The trusted leader in delivery management software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, through an intuitive SaaS platform, that allows them to efficiently ship orders, wherever they sell and however they deliver.
:
ShipStation provides a multi-channel, multi-carrier delivery management platform, offering the most integrations of any ecommerce solution, with more than 300 partnerships with leading ecommerce platforms, marketplaces, carriers and fulfilment services, including Royal Mail, DPD, FedEx, Evri, UPS, Amazon, eBay, Shopify and BigCommerce. ShipStation is part of the Auctane group along with other delivery softwares operating in Europe, Packlink and Metapack. Headquartered in Austin, Texas and expanding across Europe and we are looking for great people to join the rapidly expanding team based in Madrid, Spain.
:
What you'll be doing (in a nutshell)
:
You will engage with new users of ShipStation, understanding their business and their objectives and managing the on-boarding, success and satisfaction of our clients that rely on ShipStation to power their core business processes. Our New Business Account Managers are the client's first point of contact during their trial period and are responsible for the successful training, on-boarding and adoption of our new users in the ShipStation community, driving best practices, product adoption and revenue for ShipStation.
You will also be responsible for working with partner sales reps to sell ShipStation to joint clients and manage the sales process from proposal all the way through to onboarding.
:You will be hungry to develop your sales skills and technical understanding of how delivery processes work. We want you to communicate regularly and proactively with internal stakeholders for the benefit of our users. If you are passionate about delighting, acquiring and retaining customers and want to be part of a rapidly expanding SaaS software start-up that is loved by its customers, we'd love to talk to you.
:
***:
What we're looking for
:
- A
coachable mentality that is always striving to
improve
- Proactive, wellorganised, and
strong attention to detail
Entrepreneurial spirit and excited about being in an agile environment
-
Strong written and
verbal communication skills in
English and
Spanish or
English and
French
:
-
Comfortable being challenged in uncomfortable situations
- Desire to
sell to and help customers on the phone - Embraces change and feedback on a regular basis
- Basic understanding of
ecommerce, shipping, and/or
B2B SaaS products - 2+ years experience in a clientfacing sales role
- University degree or equivalent work experience
- Experience in software sales desirable but not required
Your responsibilities
:
-
Selling ShipStation to the
UK ecommerce market
- Managing a pipeline of inbound sales leads
- Growing ShipStation's client base in the
UK through our partner relationships - Product demonstrations
- Advocating internally for product improvements
Some of the ways we look after our teams
:
- Truly dynamic environment where you're challenged every day
- Strong team environment where we win and lose (rarely) together
- Honest, transparent culture that encourages high performance
- Opportunities to grow and progress your career within the Auctane group
- Challenging but achievable targets, enabling you to earn bonus every month
- Become part of a business that is transforming the ecommerce fulfilment market
- Real time training, coaching and mentoring from leaders and colleagues
What we offer
:
-
Clear and transparent compensation plan.
The salary range for this role:
up to **€22,000 base
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