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French Customer Service
hace 3 meses
**Voici certaines des tâches que vous serez amené à réaliser si vous nous rejoignez**:
- Conseiller et assister nos clients
- **Résoudre les incidents qui peuvent se produire, toujours avec un sourire** (nous essayons d'éviter au maximum qu'ils se produisent, mais il y a parfois quelques ratés...)
- **Obtenir le retour d'expérience et les commentaires des consommateurs **(par exemple en les contactant par téléphone) afin de le partager avec les producteurs pour les orienter dans leur démarche
**Votre profil**
- MUST HAVE**:Le français est votre langue maternelle et vous avez un bon niveau d'espagnol.**:
- Vous** résidez à Madrid**:
- Vous avez au moins** 1 an d'expérience en service clients **pour le marché francophone (nous valorisons tout particulièrement les expériences dans les domaines de la vente, de la logistique, de l'agriculture et du e-commerce)
- Vous savez** travailler de manière indépendante mais êtes avant tout un excellent team player**:
- Vous êtes **flexible et aimez le changement**:
- Vous êtes **enthousiaste et curieux et** voulez découvrir les surprises quotidiennes que vous réserve l'agriculture
- La durabilité est une de vos valeurs
- **Votre coeur bat à l'idée de révolutionner ce monde et surtout de le rendre plus vert**
**Nous vous offrons...**
- Un **contrat de travail à durée indéterminée** de 40 heures hebdomadaires.
- Une **semaine de 5 jours** (8 heures de travail chacun) du lundi au dimanche pour offrir à nos clients le meilleur service clients du monde. Concrètement, cela signifie que vous travaillez un week-end complet par mois.
- Possibilité de **télétravail 2 jours par semaine** et **25 €/mois pour vos dépenses récurrentes.**:
- **Assurance maladie** partiellement financée par Crowdfarming (29€).
- **250€ par an pour vous soutenir dans toute formation que vous souhaitez entreprendre.**:
- Une **culture d'entreprise ouverte **dans laquelle vos idées sont bienvenues et attendues avec impatience.
- La chance de pouvoir goûter en avant première aux produits des producteurs et de recevoir des fruits et légumes bio arrivés directement de la ferme chaque semaine
