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Customer Service Representative

hace 2 meses


Madrid, Madrid, España Recruit4Work SL A tiempo completo
About the Role

We are seeking a highly skilled Flemish language customer service agent with fluency in French to join our team. As a customer-focused professional, you will provide top-notch support and guidance to clients regarding pet insurance policies.

Key Responsibilities
  • Deliver exceptional customer service through clear and professional communication.
  • Process payments and handle refunds in a timely and efficient manner.
  • Resolve client inquiries and provide general assistance related to coverage.
Requirements
  • Flemish profile with proficiency in French.
  • Previous experience in customer service, preferably in similar sectors such as insurance, tourism, or entertainment.
  • Strong interpersonal skills with a proven ability to solve problems.
  • Availability to work a standard schedule (Monday to Friday, 9:00 to 18:00).
What We Offer
  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development through comprehensive training programs.
  • A collaborative and dynamic work environment that fosters creativity and innovation.
Location

Barcelona, Spain