Operations Support
hace 2 semanas
Location
- Barcelona, Spain
Language - Spanish***
Description:Are you enthusiastic about creating memorable experiences? Then come join us at
Concentrix + Webhelp and work with energetic people who strive to enjoy every day.
Spanish-speaking
Operations Support - (On-site) to join one of our exciting projects.
What we offer you
You will be trained and constantly guided by your managers and your team.
You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.What you will do in this role
As an
Operations Support on our team, you will:
- Check and manage NON delivered orders / Wholesaler stock control / Wholesaler expiration control
- Check WS monthly report vs SAP Angelini report and send to KAM
- Manage in SAP file of open quantities and send the report to the KAM
- Build necessary reports in order to analyze all the information and send to KAM, TRADE and FLM
- Receive charges notification from client / Check with KAM / Manage BPE process
- REPs/FLMs support in BPE Process start and Follow Up
- Trade/FLM's Follow Up querys support
- BW Query Updates and send to
ALL:
FLM + PM + KAM + TRADE + BUM (SAP BW)
- Promotional Plans Follow Up
- Number of clients x brand by brand
- Build necessary querys for Reports&measurement actions promotional plan
- Follow up ZATYs
- Concentrix + Webhelp is a great match if you:
- Are bilingual or proficient in Spanish
- Have previous experience in sales and/or customer service type of roles, preferably in the Pharmaceutical or Massive Consumption industry
- Have knowledge of Microsoft Office package and SAP
- Are organized and have attention to detail skills, good communication and customer service skills
In this role, we offer benefits that help you support your unique lifestyle:
Full-time 39 hours/week contract: Monday to Friday 09:00 to 18:00:
Salary euros gross/year + up to 1200 euros gross/month in bonus:
- Central location in
Barcelona - Bringafriend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
In short:
You will be joining over passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer**RRQ SPAIN
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