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Internship Customer Services
hace 2 semanas
Job Description:
At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team.
Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths.
Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging.
If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?*YOUR ROLE
:
Whole OtC (Order To Cash) process with the customer from order capture, order to invoice processing and complaints management requests and issues.Customer interactions (Internal/ External)CSL performance: coordination with both Customers & Sales to reach excellence in ontime & in-full deliveriesOrder Processing, Orders Management Support Finance Team in Cash collection & overdue invoice chasing / disputes if requiredClaims Management (Customer interaction and ad-hoc analysis during inbound call)Amazon account managementSAP management to follow-up ordersYOUR SKILLS
:Business Administration or Economics studentDigital skillsAccuracy with figures and analytical skillsGood communication skills.Fluent level of EnglishTeamwork abilityPossibility to do an internship agreementJOB ID
: Contract & Job type**: Full Time, Limited Term
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Barcelona, Barcelona, España Spain Internship A tiempo completoTASKS:Respond to customer requests such as check-in and check-out.Assisting in the Front Office as required providing information and customer service.Reservation management, sales management.Answering telephone and email inquiries.Support for group bookings.Contact suppliers. REQUIREMENTS:Intermediate English and/or Spanish.Min. 3 months internship starting...
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Barcelona, Barcelona, España Spain Internship A tiempo completoTASKS:Respond to customer requests such as check-in and check-out.Assisting in the Front Office as required providing information and customer service.Reservation management, sales management.Answering telephone and email inquiries.Support for group bookings.Contact suppliers. REQUIREMENTS:Intermediate English and/or Spanish.Min. 3 months internship starting...
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