B2b Customer Solutions

hace 1 semana


Barcelona, Barcelona, España Page Personnel A tiempo completo
Added 31/03/202- A great opportunity for your career growth in a multicultural company

  • Spanish is not required

About Our Client:

International Shared Service Centre in Cornellà de Llobregat, Barcelona

Primary Responsibilities:

  • Processing incoming customer requests and orders.
  • Checking the orders against the customer and purchase order agreements.
  • Responding to customer product inquiries and issues in a timely manner.
  • Liaising with the logistics department to prepare and arrange the execution of the shipment of the goods and
- monitoring outbound activities.

  • Assure correct pricing of the customer orders, invoicing timely and accurately.
  • Handling the complaints and returning shipments.
  • Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
  • Supporting and interfacing the Sales Representatives.
  • Working efficiently with all internal departments and with external parties.
  • Maintaining, updating and filing the customer documents, record and internal documents.
  • Perform other duties as assigned.

The Successful Applicant:

Primary Requirements:

  • Bachelor degree in Business Administration, Marketing, Economics or related field is preferred.
  • Able to balance competing demands and prioritize.
  • Fluent in Dutch and English with excellent communication skills.
  • Minimum of 1 year of Customer Service experience within a similar position/industry is a plus
  • Striving for exceptional customer satisfaction.
  • High attention to detail.
  • Fast learner and driven to action.
  • High performance culture in complex business scenarios.
  • Ability to prioritize and balance competing demands.
  • Competency in adapting to regularly changing conditions.
  • Consistently delivering business results

What's on Offer:

International environment, working from home 2x or 3x per week.

  • Contact
  • Larissa Gamboni
  • Quote job ref
  • JN

Job summary:

Sector
  • Customer Service
  • Sub Sector
  • Account Management
  • Industry
  • Business Services
  • Location
  • Barcelona
  • Contract Type
  • Permanent
  • Consultant name
  • Larissa Gamboni
  • Job Reference
  • JN

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