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Customer Support

hace 3 meses

Armilla, Granada, España SD Worx A tiempo completo

Are you passionate about helping others and solving problems? If so, we want you to join us as a Customer Support Specialist

Responsibilities:

  • Provide support within the framework of customer contracts.
  • Maintain a thorough understanding of customer setups, applications, and agreements.
  • Enhance efficiency and quality in daily tasks and team activities.
  • Ensure high professionalism and quality in all services.
  • Apply business understanding to daily activities and manage invoicing of support cases.
  • Participate in process and routine development activities.
  • Support the payroll team to develop payroll skills when possible.

Requirements:

  • Proven customer support experience.
  • Strong communication and problem-solving skills.
  • Familiarity with CRM systems.
  • Ability to work efficiently both independently and in a team.
  • Fluency in Swedish and proficiency in English are mandatory.


About SD Worx :

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us?

What do we have to offer?

  • An attractive salary based on your experience and achievement.
  • A dynamic environment: flexible working hours and working from home.
  • Learning opportunities: through an individual development plan and professional training
  • Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.