Sales Operations Analyst

Company Description
**Who are Experian?**

We are the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

**Our approach to flexible working**

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

**Accepting you, for you.**

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.

**Job Description**:
We are looking for a motivated and experienced Sales Operations Analyst to join our team

A Sales Operations Analyst will be responsible for supporting all sales operations activities, including sales forecasting and making sure sales teams are appropriately maintaining accurate sales activity records

A Sales Operations Analyst is the key bearer of the sales process in an organization. This position is a strategic role in putting to life the sales strategies of an organization and ensuring the sales activities are geared toward meeting the organization’s strategic plan.

Further, the Sales Operations Analyst must manage the business activities and processes like tracking sales, managing sales data, supporting the processing of commission, evaluating the general health of the sales process, and preparing the sales reports required for the Executive Leadership Team

**Key Responsibilities**
- Designing clear Sales Processes for an effective implementation
- Performing sales data analysis and reviewing metrics
- Interpreting and presenting data results
- Developing detailed sales forecasting
- Managing product and sales database
- Analyzing and reporting on customer performance and customer experience
- Providing support to sales and marketing department
- Support in the CDD (Client Due Diligence) Process
- Setting Organisational Sales Targets
- Design and administer Sales Compensation Plan
- Managing Information in the organisation’s Customer Relationship Management (CRM) system (ie Closing correctly Opportunities in Salesforce and/or Infosales)

A Sales Operations Analyst's work can cover the following levels:

- ** Support**
- Support tasks may be mostly administrative and help streamline the work of a sales team. For instance, Sales Operations Analysts may generate sales and performance reports or maintain the CRM System as part of their duties
- ** Service**
- Sales Operations Analyst seek insight from sales information rather than simply presenting and curating data for sales teams
- ** Solutions**
- After identifying challenges, Sales Operations Analyst would help to devise solutions to ensure sales teams remain effective
- ** Strategy**
- The strategic input of a Sales Operations Analyst is arguably their highest level of activity. They can act as strategic partners to the sales team, helping to ensure they meet or exceed financial targets. Sales Operations Analysts can use their skills to examine sales data to identify emerging market or customer trends. They can define the opportunities and challenges these trends present to the organisations. Sales Operations Analysts can work with colleagues to develop procedures to meet these demands, capitalise on emerging opportunities and increase market activity for the organization

**Qualifications**:
**General Qualifications**:
At least 2-3 years of experience in sales environment in Information Services, Financial Services or Professional Services sectors.

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