Billing Expert

Company Description

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.

We also help people to check their credit report and credit score, and protect against identity theft. In 2020, for the sixth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 20,000 people in 40 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

**Job Description**:
The Billing Team have to ensure all billing requirements are met for each client. They are also responsible for processing contracts and raising the relevant invoices, along with any account amendments and credit notes. They have monthly deadlines that they work hard as a team to achieve, whilst providing a high level of service to all our internal and external clients.

**What you’ll be doing?**
- Creating customer accounts in the billing systems
- Updating the billing schedule according to contract terms
- Investigate and correct billing errors if any
- Perform monthly invoice reconciliation against billing schedules
- Investigate billing queries
- Lead and contribute to regular billing review sessions
- Proactively arrange or lead meetings with internal stakeholders or clients if needed to define billing processes for new contracts or renewals
- Act as a billing expert with the assigned market(s) and provide necessary guidance and advice where needed
- Prepare monthly or ad-hoc billing reports to aid business decision making
- Checking documentation is complete, quality checking credit notes and manual invoices that have been keyed and approving them in the system
- Investigating and fixing the root cause of credit notes;
- Loading invoicing files into the system, checking these and working through any exceptions;
- Actioning account amendments to pricing, customer name/address/branch whilst always ensuring relevant documentation is available;
- Analysing and interpreting requirements to ensure correct actions are met;
- Adhering to internal and external audit requirements;
- Identifying process or system improvements;
- Updating process documentation as required;
- Providing high level training to new or less experienced colleagues;
- Support team members in resolving queries;
- Process Improvement Focus - update process map, identify process gaps;
- Proactive at Month End, support others in better prioritization.

**Qualifications**:

- 1+ year of related experience;
- Relevant higher education degree;
- Fluency in written and spoken English;
- Proficiency in Spanish
- Able to work on own initiative and prioritise daily workload accordingly;
- Able to work under pressure;
- Accurate processing of information;
- Strong ability to work with large volumes of data and present complex information in a clear, logical, and concise way;
- Good attention to detail;
- Manage own workload;
- Flexibility around busy periods at month end;
- Team player;
- Proven Experience with ERP Systems
- Desirable: experience using Infoges System

Additional Information
- Experian across EMEA and APAC leverages cutting edge data science, inclusion and start-up mindsets to build tomorrow's credit solutions. Innovation is a critical part of Experian's DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity._

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here