![Agilent Technologies Inc.](https://media.trabajo.org/img/noimg.jpg)
Installation Success Coordinator
hace 2 semanas
Scheduling Success Coordinator to join our team and support our clients and engineers in Barcelona
Your objectives will be:
- Effective scheduling and optimization of Agilent Field System Engineers and Alternate Service Partner's for installation, repair, and maintenance services, for instruments at customer sites
- Optimally manage communications with the customer and internal team members
- Prioritization of customer onsite response times, in alignment with customer expectations and Agilent measures
- Build strong relationship with our internal business partners to strengthen our ability to deliver an outstanding customer experience. Business partners include Customer Service Organization, Global Customer Field Solutions, Instrument Sales, Contract Sales & the Business Center
- Proactively manage resource shortages, in cooperation with the Service Business Manager
Qualifications:
- Full proficiency in English
- Experience working in customer service, administration, or project management
- Strong planning and organizational skills, and high attention to detailed
- Ability to thrive in a dynamic and fast paced environment
- Proactive attitude and an ability to generate ideas
- Effective communication and interpersonal skills, with a focus on being able to provide effective and timely communications
What we offer:
Agilent offers a competitive compensation and benefits package, as well as core global benefits to all staff - but in addition to these, the Spanish business offers:
- Agilent Result Bonus
- Health insurance
- Training opportunities
- Lunch vouchers
- Gym Funding
- Flexibility to work remotely two days a week
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:
No
Schedule:
Schedule:Full time
Shift:
Day
Duration:
No End Date
Job Function:
Customer Service
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