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Relationship Support Manager
hace 7 días
Full-time - Barcelona
What does a Relationship Support Manager role involve?:
- This position is the perfect chance to kickstart your career in fintech. You will be working in a dynamic client facing role while becoming familiar with all aspects of our business. This role prioritizes personal growth and development and the growth opportunities in our company or in of the portfolio companies are endless. We already have multiple examples of colleagues who started in this role last year and are now promoted to different departments.
What do we do?:
We are a growing Fintech based in Amsterdam, in addition to developing cutting edge API solutions for the European market, we also provide best in class support and operations to a collection of exciting start and scale up companies
These include:
Woolsocks - A rapidly growing fintech app on a mission to increase the purchasing power of people throughout Europe and empowering them to make the most out of their money.
- Green Online
- Offering contract cancellations services throughout Europe, GreenOnline is leading the way in cancelling unwanted subscriptions in safe, cheap and transparent manner
What will you be doing?:
- Acting as first point of contact for client of our portfolio companies and ensuring a best in class client experience;
- Executing client operation tasks, to drive the client interaction process from first response to resolution;
- Proactively supporting our portfolio and partner companies by providing feedback on how to improve their products and services;
- Harnessing our learning platform to develop your personal skills in a variety of areas.
What we are looking for:
- Working proficiency in both French and Spanish;
- Energetic team player;
- An ambitious, proactive individual who is looking to build a career;
- Client focused and understanding of customer needs;
- Bachelor's degree preferred.
What we offer:
- The possibility to earn a discretionary, performancebased bonus;
- A friendly dynamic working environment and top class office facilities;
- Personal development focus and support through our learning platform Udemy;
- 23 paid leave days;
- The chance to be a part of an international team and a growing company where you can develop your skills and network.
- Do you want to join our team as our new Relationship Support Manager (French and Spanish speaking)? Then we'd love to hear about you
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