Technical Support Agent
hace 7 días
David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a German-speaking Technical Support Agent in Barcelona.
The team the employee would join supports customers of digital health and wellness smart devices.Position:
Technical Support Agent (German)
Location:
Barcelona, Spain
Employment type:
Full-time
Work model:
Hybrid - Working 3 days a week from the office/2 days working from home
Remuneration:
Base salary.
DUTIES AND RESPONSIBILITIES:
- Solve complex technical enquiries for all products within Withing's range
- Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting via incoming chat and phone
- Process all client requests in accordance with company processes and guidelines across all product ranges
- Identify new opportunities to crosssell and upsell without compromising the values of the company
- Support new sales opportunities and provide insight solutions.
REQUIREMENTS:
- Experience in the customer service industry and ideally a contact centre environment
- A fluent level of German (spoken and written) plus an advanced level of English
- Well organised and able to prioritise your workload
- A natural team player we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business
OFFER:
- Permanent contract (1month probation period)
- Fulltime position
- Working hours from Monday to Friday between 9:00 am 18:30 pm (one short day)
- Holidays: 24 days per calendar year
- Hybrid: Working 3 days a week from the office/2 days working from home
- 2 weeks training
- Immediate start date.
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoPosition: Technical Support AgentLocation: Barcelona, SpainEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting Process all client requests in accordance with company processes and guidelines across all product ranges Provide...
-
Technical Support Agent
hace 6 días
Barcelona, Barcelona, España CPM International A tiempo completoOur ClientWithing's is a leading developer of digital health and wellness smart devices, dedicated to providing top-notch customer experiences. Combining cutting-edge technology with health expertise, Withing creates a range of products that empower individuals to prioritize their health. Features like heart rate monitoring on smart fitness watches showcase...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM International A tiempo completoOur client Withing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health....
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM International A tiempo completoOur client Withing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health....
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM A tiempo completoOur Client Withing's is a leading developer of digital health and wellness smart devices ensuring exceptional customer experience. Combining cutting-edge technology with health expertise, Withing designs, produces, and distributes products that empower individuals to prioritize their well-being. Notably, their smart fitness watch can accurately measure heart...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM A tiempo completoDescription:Our ClientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withings designs manufactures, and distributes a range of products that empower people to make the right decisions for...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM International A tiempo completoOur ClientWithings is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withings designs manufactures, and distributes a range of products that empower people to make the right decisions for their health. Key...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM International A tiempo completoOur ClientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health. Key...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM A tiempo completoDescription:Our ClientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their...
-
Technical Support Agent
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoOur clientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health. Key...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM International A tiempo completoOur clientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health. Key...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM International A tiempo completoOur clientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health. Key...
-
Technical Support Agent
hace 3 semanas
Barcelona, Barcelona, España CPM International A tiempo completoOur clientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health. Key...
-
Technical Support Agent
hace 6 días
Barcelona, Barcelona, España CPM A tiempo completoDescription:Our ClientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España CPM International A tiempo completoOur ClientWithing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health. Key...
-
B2B Technical Support Agent
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticketYour responsibilities and impact as B2B Technical Support Agent will be: In this position, you would join a multinational team that is...
-
B2B Technical Support Agent
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticketYour responsibilities and impact as B2B Technical Support Agent will be: In this position, you would join a multinational team that is...
-
B2b Technical Support Agent
hace 7 días
Barcelona, Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticketYour responsibilities and impact as B2B Technical Support Agent will be:In this position, you would join a multinational team that is...
-
Technical Support Engineer
hace 7 días
Barcelona, Barcelona, España Scytl Secure Electronic Voting Sa A tiempo completoWe are on the lookout for a focused Technical Support Engineer to join our stellar team at Scytl Secure Electronic Voting SA in Barcelona.Growing your career as a Full Time Technical Support Engineer is a terrific opportunity to develop competitive skills.If you are strong in presentation, critical thinking and have the right initiative for the job, then...
-
Technical Support Agent
hace 7 días
Barcelona, Barcelona, España Careerxtra A tiempo completoLaunch Your Tech Career in Barcelona (Introduction)Are you a German-speaking IT whiz with a passion for helping others? Do you dream of living and working in sunny Barcelona? Then this exciting opportunity is for youWe're partnering with a leading multinational technology BPO to find a talented IT Helpdesk professional to join their dynamic team in...