Loyalty Account Executive
hace 3 semanas
Hi We are Cheil Spain Cheil Worldwide is a full-service agency from brand building to digital transformations creating excellent data-driven experiences for every customer. As part of Cheil Worldwide, Cheil Spain plays its part in one of the world's biggest agency networks – comprising 54 offices and 9 affiliates in 43 countries globally with more than 6.700 employees and 600 clients around the world. Cheil Spain is made up of 150 employees from different disciplines, who are passionate about innovation in all its forms. We offer a wide variety of marketing and advertising services, including strategy and planning, creative, content production, traditional and digital media advertising, influencer marketing, event marketing, e-commerce and performance marketing, among others. Your role at Cheil: Loyalty Account Executive What we are looking for?We are looking for a Loyalty Account Executive Manager to join our CRMamp;Loyalty team in Madrid. As a Loyalty Account Executive, she or he will be responsible for delivering B2C/B2B customer loyalty campaigns and incentive plans across different channels. What do Loyalty Account Executive will doThe successful candidate will be responsible for building campaign communications from brief to deployment, managing de back-end of the program, liaising with the client in both Portugal and Spain on a daily basis. The main responsibility would be to support the development of campaign strategies to drive increased consumer engagement and revenue.Responsibility for the planning and implementation of marketing campaigns and contents to achieve targets.Setup of new campaigns in the APP amp; push notification platforms (as well as other available channels), source materials needed, check data targeting rules, and validate pieces across QA. Oversee the day-to-day operations and marketing activity. Ensure all output is of appropriate quality and complies with guidelines. Ensure the correct functioning of escalation and issue management procedures.Be the 'go-to' person for all loyalty campaign questions; give guidance and support to clients; manage simple technicalqueries.Establish a best practice framework to maximize efficiency, consistency, and effectiveness.Implement a test amp; learn approach to challenge our existing activity, identify and recommend changes, and drive ongoing performance improvement.Carry out the day-to-day of the incentive programs: management of the prizes, generation of reports, registrations and cancellations in the system...Work with other departments (digital, eStore, web, etc.) to develop and/or implement cross-departmental loyalty 1st party data strategies.Qualification:Previous experience of working with loyalty programs, contact plans, and relational marketing communications, either client or agency side3+ years of client account management and/or project/campaign management experienceGood understanding of CRM and/or Loyalty marketing strategy and applicationsGood understanding of customer audience data and segmentation techniquesAbility to take charge and meet deadlines High level of accuracy and strong attention to detailExcellent written and spoken communication skillsFluent in Spanish, proficiency in English. The portuguese language is a plus.Mailchimp or Salesforce experience is a Plus Strategic and proactive thinking ability to improve customer experience. We would like you to bring together attitudes that have to do with...Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.Making the most effective use of the capabilities, insights, and ideas of all individuals.Inspiring others by generating innovative solutions in work situations .Trying different and novel ways to deal with work problems and opportunities.Working effectively and cooperatively with others.Establishing and maintaining good working relationships.Setting high goals for personal and group accomplishment.Tenaciously working to meet or exceed goals by proactively confronting difficult issues.Establishing and sustaining trusting relationships by accurately perceiving and interpreting one's own and others' emotions and behavior.Leveraging insights to effectively manage one's own responses and reactions. Next steps:Are you motivated by what you have just read? Join CheilIf you are passionate about the world of advertising and have experience leading teams, we invite you to send your CV and cover letter. We hope to have a high-level professional who will help us continue to grow in the market.
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Loyalty Account Executive
hace 3 semanas
Madrid, Madrid, España Cheil Spain A tiempo completoHi We are Cheil Spain Cheil Worldwide is a full-service agency from brand building to digital transformations creating excellent data-driven experiences for every customer. As part of Cheil Worldwide, Cheil Spain plays its part in one of the worldâs biggest agency networks â comprising 54 offices and 9 affiliates in 43 countries globally with more than...
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Loyalty Account Executive
hace 4 semanas
Madrid, Madrid, España Cheil Spain A tiempo completoHi We are Cheil Spain Cheil Worldwide is a full-service agency from brand building to digital transformations creating excellent data-driven experiences for every customer. As part of Cheil Worldwide, Cheil Spain plays its part in one of the world's biggest agency networks – comprising 54 offices and 9 affiliates in 43 countries globally with more than...
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hace 7 días
Madrid, Madrid, España Cheil Spain A tiempo completoAbout UsCheil Worldwide is a renowned full-service agency, offering end-to-end solutions from brand building to digital transformations. With a presence in 43 countries and a team of 6,700 employees, we serve some of the world's largest brands. Our office in Madrid is home to a diverse group of professionals who share a passion for innovation and excellence...
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Madrid, Madrid, España Cheil Spain A tiempo completoCareer Opportunity: Loyalty Account ExecutiveWe are seeking an ambitious professional to join our team in Madrid as a Loyalty Account Executive. In this role, you will be responsible for managing loyalty programs, developing campaign strategies, and executing campaigns to drive consumer engagement and revenue growth. If you have a background in client...
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