Dutch-speaking Customer Support Representative, Barcelona
hace 3 semanas
Join Our Team as a Dutch-speaking Customer Support Representative
We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities:
Manage incoming customer inquiries through phone, email, chat, and automated alerts, addressing user needs efficiently.
Document call details in our call management system, ensuring timely responses and resolutions within agreed SLAs.
Stay informed about our services and products, especially those tailored to individual customer applications.
Escalate any potential service issues to senior team members as needed.
Adhere to project processes and procedures while ensuring compliance with contractual SLAs.
Provide coverage for other agents during their absence and collaborate with the team on specific projects.
Handle administrative responsibilities, including managing holiday, sickness, and overtime records.
Participate in regular team meetings and complete additional tasks assigned by management to ensure service performance and customer satisfaction.
Requirements:
C2/ fluent in Dutch (both verbal and written) with a minimum B2 level of English.
At least 1 year of customer service experience, preferably in technical support.
Advanced IT knowledge in areas such as signal path connectivity, wireless networking, and audiovisual products.
Strong customer service aptitude with excellent listening skills to understand customer needs.
Ability to take ownership of calls, progressing them to resolution or escalating as necessary.
What We Offer:
Competitive remuneration package based on experience, skills, and performance.
Full-time work schedule: Monday to Friday, 09:00 AM - 06:00 PM.
A dynamic and creative team environment with a positive and friendly atmosphere.
23 days of paid annual leave.
Guidance and tools to help you reach your full potential.
If you are ready to take the next step in your career and join a fantastic team in Barcelona, apply now
-
Madrid, España Cross Border Talents A tiempo completoJoin Our Team as a Dutch-Speaking Customer Service Sales Representative in Beautiful Barcelona!Location: Barcelona, SpainEmployment Type: Full-TimeCompensation: Competitive base salary with performance incentivesRole Overview:Are you a sales-driven, customer-focused individual with a talent for building strong client relationships? We're hiring a Customer...
-
Dutch Speaking Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Digital Customer Care Company Bv A tiempo completoWe are seeking a skilled and experienced Dutch speaking customer service representative to join our team at Digital Customer Care Company Bv. This is a remote-only position that offers the opportunity to work from anywhere in the world.Salary: 10-15 euros gross per hour, depending on experienceJob DescriptionAs a customer service representative, you will be...
-
Dutch customer support representative, Barcelona
hace 3 semanas
Madrid, España Cross Border Talents A tiempo completoLooking for a career change or a new adventure in one of the most vibrant cities in Europe? Join us as a Customer Support Representative in Barcelona, Spain, and become part of a dynamic team that puts people first!Position: Customer Support RepresentativeLocation: Barcelona, SpainEmployment type: Full-time (on-site)Why Barcelona?Barcelona isn't just a...
-
Dutch Speaking Customer Support Agent In Portugal
hace 2 semanas
Madrid, España Blu Selection A tiempo completoThis on-site role offers the opportunity to join an innovative team while living in one of Europe's most vibrant and beautiful countries.What You'll Be Doing As a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve customer issues, ensuring excellent...
-
Dutch Speaking Customer Support Agent In Portugal
hace 2 semanas
Madrid, España Blu Selection A tiempo completoThis on-site role offers the opportunity to join an innovative team while living in one of Europe's most vibrant and beautiful countries.What You'll Be Doing As a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat.Troubleshoot and resolve customer issues, ensuring excellent...
-
Dutch Speaking Customer Support Agent In Portugal
hace 2 semanas
Madrid, España Blu Selection A tiempo completoThis on-site role offers the opportunity to join an innovative team while living in one of Europe's most vibrant and beautiful countries.What You'll Be DoingAs a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat.Troubleshoot and resolve customer issues, ensuring excellent...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Domestic & General Service GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative (Dutch Speaking) to join our Benelux team. In this role, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring compliance with regulatory guidelines.Key Responsibilities:Registration of clients' appliances, details, and...
-
Madrid, Madrid, España Cross Border Talents A tiempo completoRole Overview: As a Dutch-Speaking Business Development Representative, you will be responsible for driving new business and reactivating existing clients. This role combines outbound sales, account management, and customer service, with a strong emphasis on achieving growth and profitability targets.">Key Responsibilities:
-
Madrid, Madrid, España Blu Selection A tiempo completoBlu Selection - A Game-Changing CareerAre you a Dutch speaker looking to take your career to the next level? As a global leader in technology and services, we're seeking passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment.About UsWe're a dynamic company that values innovation and teamwork. Our goal is to...
-
Dutch speaking Customer Support Agent in Portugal
hace 2 semanas
Madrid, España Blu Selection A tiempo completoThis on-site role offers the opportunity to join an innovative team while living in one of Europe’s most vibrant and beautiful countries.What You’ll Be Doing As a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve customer issues, ensuring...
-
Dutch speaking Customer Support Agent in Portugal
hace 2 semanas
Madrid, España Blu Selection A tiempo completoThis on-site role offers the opportunity to join an innovative team while living in one of Europe’s most vibrant and beautiful countries.What You’ll Be DoingAs a Customer Support Representative, you will:Respond to incoming customer inquiries and provide expert support via phone, email, or chat.Troubleshoot and resolve customer issues, ensuring excellent...
-
German Speaking Customer Support Representative
hace 2 semanas
Madrid, Madrid, España Jordan martorell s.l. A tiempo completoGerman Speaking Customer Support RepresentativeWe are seeking a highly motivated German speaking Customer Support Representative to join our team in Lisbon. As a key member of our customer support team, you will provide excellent customer service and support to our clients across various channels.Your responsibilities will include answering customer...
-
Dutch Speaking Customer Advisor
hace 3 semanas
Madrid, España Eco Plus Solutions Ab A tiempo completoAre you proficient in Dutch and passionate about delivering outstanding customer service?Join us as a Dutch-Speaking Customer Advisor in Portugal, where you'll have the chance to immerse yourself in the dynamic travel industry.This distinctive role provides the flexibility of remote work within Portugal or the option to be on-site in Lisbon, allowing you to...
-
Dutch Speaking Customer Advisor
hace 3 semanas
Madrid, España Eco Plus Solutions AB A tiempo completoAre you proficient in Dutch and passionate about delivering outstanding customer service? Join us as a Dutch-Speaking Customer Advisor in Portugal, where you'll have the chance to immerse yourself in the dynamic travel industry. This distinctive role provides the flexibility of remote work within Portugal or the option to be on-site in Lisbon, allowing you...
-
Dutch Customer Service Representative in Barcelona
hace 2 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completo**Job Opportunity at Cross Border Talents**At Cross Border Talents, we offer exciting career opportunities for ambitious professionals like you. We are seeking a skilled Dutch Customer Service Representative to join our team in Barcelona, Spain.**Key Responsibilities:**Respond to customer inquiries and provide accurate information through various...
-
Customer Service Representative Dutch Speaker
hace 2 semanas
Madrid, España Cross Border Talents A tiempo completoJob Title: Customer Service Representative – Dutch Speaker Location: BRAGA, Portugal REMOTE Schedule: Monday to Friday : 08:00 AM to 08:00 PM (Rotational Shifts) Saturday and Sunday : 08:00 AM to 05:00 PM Days Off : 2 days rotational Job Summary: We are seeking a Dutch-speaking Customer Service Representative to join our team in BRAGA.In this role, you...
-
Dutch Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Recruit4Work Sl A tiempo completoAbout the RoleWe are seeking a highly skilled and fluent Dutch-speaking customer service representative to join our team in Barcelona, Spain. As a key member of our guest experience team, you will provide exceptional support and assistance to visitors from the Netherlands.Key ResponsibilitiesServe as the first point of contact for Dutch-speaking guests,...
-
Dutch Speaking Sales Representative
hace 3 semanas
Madrid, España Eco Plus Solutions AB A tiempo completoDo you enjoy connecting with people and have a knack for sales? ️ Are you fluent in Dutch with a solid grasp of English (B2 level)? ️ If so, we have an exciting opportunity waiting for you in the lively city of Barcelona! As a Dutch Speaking Sales Representative, you will be a key player in our energetic sales team, helping us reach out to customers...
-
Dutch Speaking Sales Representative
hace 3 semanas
Madrid, España Eco Plus Solutions AB A tiempo completoAre you a people person with a passion for sales? ️ Do you speak fluent Dutch and have a good command of English (B2 level)? ️ If so, we have an exciting opportunity for you in the vibrant city of Barcelona! As a Dutch Speaking Sales Representative, you'll be an integral part of our dynamic sales team, helping us connect with customers and grow our...
-
Customer Service Representative Dutch Market
hace 1 mes
Madrid, Madrid, España Recruitment Direct A tiempo completo**Job Overview:**We are looking for a Customer Service Representative Dutch Market to join our team at Recruitment Direct in Madrid, Spain. As a key member of our team, you will be responsible for providing top-notch customer support to Dutch-speaking banking clients.Key Responsibilities:Provide assistance with general banking inquiries, account access...