in Market Quality Manager Iberia
hace 3 semanas
Location: (preferably) Madrid or Lisbon
Reports to:
Directly Iberia Operations Director
In - Directly : EMEA Quality & Customer Satisfaction Director
Department: Operations
Job Scope and Main responsabilities: As part of Iberia Operations team, the In Market Quality Manager is responsible to drive the Quality agenda for the full Iberia Geography. This includes both the in- market quality (compliance, customer satisfaction, market signals and NPI) as well as leading functionally the manufacturing quality in the different production and E&M sites (internal standards, product specifications, product control).
Areas of responsabilities and related activities:
1. Aligning entities QMS, and SoPs to local regulatory requirements.
- Implementing a proper market surveillance system (surveys, returns, complaints, etc...) to collect possible incidents in the market if any.
- Consolidating, recording and communicating all relevant information gathered from the surveillance system.
- Making sure that the management committee of the entity has an action plan based on the surveillance results, and that the progress is monitored with KPIs on a regular basis.
2. Leading external regulatory interactions and audits (customer, regulatory body, administrations, etc.)
3. Helping implement a continuous improvement and customer centricity culture, follow up for customer returns & complains. Improving customer satisfactions across the geography.
4. Managing technical improvement actions related to products and production/ SC processes locally.
5. Consolidating quality BSC for the Geography, implementing and following the KPIs
6. Ensuring the Quality coordination for the New Products launch and its follow up in the markets.
7. Giving alert to EMEA Quality & Customer Satisfaction team in case of,
- Significant events
- Any negative market signal, returns, customer complaints
- Specific quality issue in the manufacturing side
Impact (in function/business area):
Quality and Service for internal and external customers influencing customer satisfaction Support development of new business model Cost to serve efficiency Network of interaction:
INTERNAL :
Operations teams Support functions (finance, HR, IT, Legal, Marketing ...) Business teams EXTERNAL :
External contractors Local authorities and regulators Technical Skills:
Engineering degree or equivalent >5 years' experience in managing quality from the field, with a track record of customer satisfaction, quality improvement projects and compliance processes Leadership, business acumen, strategy, dealing with ambiguity, communication, analytical skills, self-organized. Languages:
- Fluent English and intermediate Spanish is a must
- Portuguese would be a plus
-
In Market Quality Manager Iberia
hace 2 días
Madrid, España Essilor A tiempo completo**Role Title**: In Market Quality Manager Iberia **Location**: (preferably) Madrid or Lisbon **Reports to**: Directly Iberia Operations Director **In - Directly**: EMEA Quality & Customer Satisfaction Director **Department**: Operations **Job Scope and Main responsabilities**: As part of Iberia Operations team, the In Market Quality Manager is...
-
in Market Quality Manager Iberia
hace 3 semanas
MADRID, España ESSILOR A tiempo completoRole Title: In Market Quality Manager Iberia Location: (preferably) Madrid or Lisbon Reports to: Directly Iberia Operations Director In - Directly : EMEA Quality & Customer Satisfaction Director Department: Operations Job Scope and Main responsabilities: As part of Iberia Operations team, the In Market Quality Manager is responsible to drive the...
-
Marketing Manager Iberia
hace 7 días
Madrid, España Align Technology A tiempo completoAbout this opportunity As a Marketing Manager, you will be responsible for developing and executing the assigned marketing plan for Iberia in line with company strategy in order to deliver the objectives. You will report into the Spanish Marketing Director and be based in Madrid, Spain, with regular travel within the market and to the EMEA HQ in Switzerland....
-
Market Intelligence Manager
hace 3 días
Madrid, España SSC Perfumes & Cosmetics A tiempo completo**Position**: If you are passionate about numbers with a meaning and a story behind this is your role. We are creating our Market Intelligence Department and wou will be at the heart of the business working on high-impact analytics, cross-functional projects to drive business growth and increase our market and competitive knowledge. The main...
-
Strategic Partner Account Manager
hace 4 días
Madrid, España Aircall A tiempo completoAbout the role : Partnership is one of the main strategic drivers for growth in the EMEA region. Reporting to the Manager of Partnerships IBERIA & LATAM, you will be responsible for the growth and development of existing partnerships as well as acquiring New Partners. You will drive them through our Partner program, onboarding and enabling the partner to...
-
National Sales Manager Iberia-Flow
hace 1 semana
Madrid, España Atlas Copco A tiempo completo.fit_to_content{width:%;height:auto}Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.National Sales Manager Iberia...
-
Portfolio Manager Japón
hace 2 semanas
Madrid, España Iberia A tiempo completoSeleccione la frecuencia (en días) para recibir una alerta: Somos la mayor aerolínea española y líder entre Europa y América Latina; pertenecemos al grupo aéreo IAG y formamos parte de la alianza oneworld. Nuestro objetivo es ser siempre la mejor opción para viajar para nuestros clientes y que sientan que para nosotros lo más importante es su...
-
Junior Sales Trader Goo
hace 2 días
Madrid, España STX Group A tiempo completoToday, companies are constantly urged to drastically reduce their carbon footprint. By trading in a wide variety of renewable energy products, STX enables businesses to achieve this goal. In doing so, we contribute to a more transparent environmental commodities market and, therefore, a greener world. We're looking for a **Junior Sales Trader - Iberia market...
-
Sales Manager Iberia
hace 7 días
Madrid, España Catenon A tiempo completo**FUNCTIONS**: Our client, one of the fastest growing inverter companies in the world in looking for a Sales Manager Iberia. RESPONSIBILITIES: -Possess a detailed understanding of partner (installer and distributor) economics with demonstrated ability to assess a partner’s business and jointly develop successful strategies to incorporate and sell the...
-
Modality Manager Mri
hace 2 días
Madrid, España GE Healthcare A tiempo completo**Job Description Summary**: Meet and exceed the plan for the MR modality (market share, sales, orders, margin, customer satisfaction, etc) by driving direct sales responsibility on MR modality within the Iberia territory. Develop the regional/local marketing strategy for MR in coordination with the European Modality Team and transmit it at local...
-
Pt796 | Distribution Account Manager, Iberia Channel
hace 2 semanas
Madrid, España Vontier A tiempo completo.JOB DESCRIPTIONPurpose of the positionThe Distribution Account Manager for Iberia region is expected to systemically and proactively drive sales of all company products, solutions and services portfolio in the targeted territory or market segment through consistent development of company partner channel.Lead implementation of go-to-market strategy, develop...
-
Quality Assurance Manager
hace 3 días
Madrid, España NonStop Consulting A tiempo completoAre you a skilled Quality Assurance professional looking to make a significant impact in the pharmaceutical industry? Our client, a leading CRO specializing in clinical research nationally and internationally, is seeking a talented individual to join their team as a Quality Assurance Manager. You will have the opportunity to play a crucial role in...
-
Quality Manager
hace 2 semanas
Madrid, España Criteria Recursos Humanos A tiempo completoAt Criteria Human Resources, we specialize in providing solutions to enhance the human capital of our client companies, understanding their needs and helping them to make the most of their capabilities.We are a group of committed professionals who work with enthusiasm every day. We make the objectives of our client companies our own and we strive with...
-
Quality Manager
hace 4 días
Madrid, Madrid, España KellyDeli A tiempo completoTHE GOALThe Aim Of The KL Quality Managerensure all company products meet customer's expectations and demands. support the development of the new products in term of compliance and quality standards.be in close touch with the customers quality departments.be the company's spokesperson towards the local food safety authorities.draft and organize the processes...
-
Quality Manager
hace 2 semanas
Madrid, España KellyDeli A tiempo parcialTHE GOALThe Aim Of The KL Quality Managerensure all company products meet customer’s expectations and demands. support the development of the new products in term of compliance and quality standards.be in close touch with the customers quality departments.be the company’s spokesperson towards the local food safety authorities.draft and organize the...
-
Growth Manager
hace 5 días
Madrid, España Pentasia A tiempo completoI am supporting a leading, global, igaming client with their search for a **Growth Manager for the Spanish market.** My client is well established and has made a name for themselves in the sector by providing the best online casino and Sports betting products since 2006. With licenses obtained globally, in numerous regulated markets, their name stands out...
-
Manager, Marketing
hace 16 horas
Madrid, España Cordis A tiempo completoOverview As a leader within the marketing department, the Marketing Manager Iberia will play a key role in defining strategies that drive demand, build pipeline, and improve the overall Cardiovascular customer experience with professional education, technical & clinical product training. The core product marketing function is responsible for crafting...
-
Iberia Sales Manager
hace 3 semanas
Madrid, España Insurama A tiempo completoQuiénes Somos? Insurama es una Insurtech especializada en la protección de dispositivos electrónicos para hogares y empresas. 100.000 clientes cuentan con nuestra protección, y más de 200 socios comerciales en Iberia y LATAM renuevan su propuesta de valor gracias a nuestro catálogo de productos innovadores. Nos encontramos en pleno proceso de...
-
Regional Quality Manager
hace 5 días
Madrid, España Eaton A tiempo completo**What you’ll do**: Deploy the GEIS Quality strategy to the manufacturing plants within the EMEA Region. Implement global GEIS, Electrical Sector and Corporate Quality programs, goals and objectives at the operational level and provide overall Quality leadership to the operations within the region. Drive Quality improvement efforts, at the plant level,...
-
Commercial Director Iberia
hace 7 días
Madrid, España Yara A tiempo completoDate posted: Apr 4, 2023- Location: Madrid, M, ES- Job Function: Other- Job Type: Permanent- Job Requisition ID: 15490**Commercial Director Iberia**: **About Yara**: At Yara, we are part of a global network collaborating to profitably and responsibly solve some of the world's key challenges - including resource scarcity, food insecurity, and environmental...