Support / B - Live Ops / Live Care
hace 1 mes
Ready for a Challenge
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
En Just Eat Takeaway buscamos a un/a Delivery Specialist (Gestor de Tráfico) para formar parte de uno de los departamentos más estratégicos y que está experimentando gran crecimiento; el departamento de Delivery
En este rol, también tendrás la oportunidad de:Recibir y gestionar diferentes incidencias con pedidos de restaurantes u otros locales, entre ellos cadenas (VIPS, KFC, TGB...) a los diferentes recursos disponibles (drivers y partners).
Emitir y recibir llamadas y chats para resolver cualquier incidencia o consulta de los repartidores relacionadas con pedidos real time.
Resolver incidencias de forma efectiva.
Nivel usuario de herramientas tecnológicas (Excel y Tableau)
Organización, planificación y gestión del estrés.
Excelentes habilidades de atención telefónica y comunicación escrita.
Excelente comunicador y capaz de mantener la calma en todo tipo de situaciones, sobretodo aquellas que sean urgentes.
Capaz de realizar múltiples tareas al mismo tiempo y tomar las decisiones adecuadas en cada momento con poca supervisión.
En Just Eat Takeaway.com ofrecemos a nuestros colegas la oportunidad de desarrollarse y crecer junto con los mejores talentos en una de las principales empresas de delivery de comida del mundo. Al proporcionar un entorno creativo, dinámico e innovador, empoderamos a nuestra gente y les damos los ingredientes para el éxito.
- Jornada Part Time de 12 h/semanales
- Contrato indefinido.
- Posibilidad de crecimiento y promoción interna en la empresa.
- Un entorno divertido y dinámico en una empresa de rápido crecimiento que en este momento lidera el mercado nacional e internacional de la comida a domicilio.
¿Listo para unirte a nosotros como Delivery Specialist? Haz clic en Aplicar ahora y envíanos tu CV y una carta de motivación.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now
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