Customer Success Manager
hace 1 semana
Brands use AB Tasty’s platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.
Founded in 2013, AB Tasty’s customer roster includes world-leading brands such as Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others.AB Tasty has 12 offices across the globe: North America, Europe, Asia Pacific
We are looking for an experienced Customer Success Manager to join our team in Spain. As part of the Customer Success team in the Spanish market, you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions. You will work closely with the Sales, Account Management and technical teams. You will be the CRO expert guiding the customer through the best practices & learnings. This position will cover clients in the Spain/Italy/LATAM/Portugal markets.
Contract & Location:
- Permanent full-time contract - Madrid Office - Smooth remote work policy (up to 3 days a week)
What you will do:
- Be responsible for the management of a customer portfolio following implementation - Help build loyalty by creating an excellent relationship with existing customers - Undertake operational and methodological training for major accounts - Support clients in creating and implementing tests and personalization campaigns - Analyze and identify new areas for optimization following data analysis. Previous experience with CRO tools is a plus (ABTasty, Content Square, Optimize, Optimizely, Kameleoon, VWO, etc...) - Maximize your portfolio’s expansion while minimizing churn and contraction - Help the Sales team with the onboarding of new clients (POCs, technical support, determining the most suitable solution for the customer, presentation of products and services)
What we look for:
- University degree in Engineering, Business, Economics or Marketing - Minimum of 3 years working experience in a related digital field - Excellent verbal and written communication skills in Spanish & English, Italian is a plus - Analytical thinker who is able to translate complex data into profitable testing ideas - Basic knowledge of CSS and HTML is required. Javascript is a plus - Strong soft skills: energetic, enthusiastic, self-motivated, open-minded - Ability to travel If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application
What we offer:
- Huge impact. AB Tasty is only as great as our team. By directly developing the publicly accessible SaaS platform used by all our clients, you’ll have a direct impact on the company’s success - No micromanaging. Be the owner of your effort - you’ll be one of the team and fully trusted to take responsibility for your tasks. You’ll have every incentive to make a real impact - International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English - Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics - Unique career opportunity. By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible - Lots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes and parties - Remote working, flexible schedule. This isn’t a “clock in, clock out” company. We care about your productivity, not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping - Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed but also to make you succeed
Stay in Touch Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch and be one of the first to hear about future opportunities
AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
-
Customer Success Manager
hace 2 semanas
Madrid, España GTT Communications A tiempo completoJob Title: Customer Success Manager About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role...
-
Customer Success Manager
hace 1 semana
Madrid, España Netapp A tiempo completoTitle: Customer Success Manager Location: Madrid, ES, 28020 Requisition ID: 126461 Job SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients.By driving deep value realization, fostering strong product adoption,...
-
Customer Success Manager
hace 2 semanas
Madrid, España NetApp A tiempo completoTitle: Customer Success Manager Location: Madrid, ES, 28020 Requisition ID: 126461 Job SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product...
-
Customer Success Manager
hace 3 semanas
Madrid, España MotorK A tiempo completoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
-
Customer Success Manager
hace 2 semanas
Madrid, Madrid, España GTT Communications A tiempo completoJob Title: Customer Success ManagerAbout GTT:We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visitRole...
-
Customer Success Manager
hace 1 semana
Madrid, España Zerog - Ai In Aviation A tiempo completo.Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring!After closing our $80M Series B funding in 2022 and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and become the...
-
Customer Success Manager
hace 4 semanas
Madrid, España NetApp A tiempo completo**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
-
Customer Success Manager
hace 4 semanas
Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make....
-
Customer Success Manager
hace 2 semanas
Madrid, Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make. You...
-
Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make. You...
-
Customer Success Manager
hace 1 semana
Madrid, España Hyland A tiempo completo.OverviewJob DescriptionThe Customer Success Manager helps new and existing customers derive the most value from the company's products and services. The position will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability reduce risk and...
-
Customer Success Manager
hace 6 días
Madrid, España Hyland A tiempo completo.OverviewThe Customer Success Manager helps new and existing customers derive the most value from the company's products and services. The position will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability reduce risk and work to create...
-
Customer Success Manager
hace 21 horas
Madrid, España Viterbit A tiempo completoAbout ViterbitWelcome to Viterbit, where your journey to an exciting and challenging career begins. We’re a forward-thinking startup revolutionizing the recruitment sector with our cutting-edge HR technology. Our team of 35 passionate professionals is dedicated to transforming how companies manage their recruitment processes through innovative and...
-
Customer Success Manager
hace 2 semanas
Madrid, Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
-
Customer Success Manager
hace 1 semana
Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
-
Customer Success Manager, Construction
hace 2 semanas
Madrid, Madrid, España Autodesk, Inc. A tiempo completoCustomer Success Manager, Construction Benelux/Nordics page is loaded Customer Success Manager, ConstructionBenelux/Nordics Apply locations SpainRemote time type Full time posted on Posted Yesterday job requisition id 24WD76990 Job Requisition ID #24WD76990 Position OverviewWe are looking for Construction Technology professionals who are passionate about...
-
Customer Success Manager
hace 1 semana
Madrid, España Vistex Inc. A tiempo completo.Vistex is the global leader (21 countries) in Go-to-Market solutions for managing pricing, trade, royalties and incentive programs that so many businesses rely on to drive revenue. Whether it's through our on-premise or cloud-based solutions, Vistex allows companies to manage the full life cycle of their programs through strategy, software, implementation,...
-
Customer Success Manager
hace 2 semanas
Madrid, Madrid, España Zf Friedrichshafen Ag A tiempo completoAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary Customer Success Manager (m/f/d)Country/Region:ESLocation: Madrid, M, ES, 28042 Corella, Navarra, ES, 31591 Alfaro, RI, ES, 26540 Vigo, PO,...
-
Customer Success Manager
hace 5 días
Madrid, España Make A tiempo completoMake is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other...
-
Customer Success Manager
hace 1 semana
Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
