▷ [25/4/2024] Technical Delivery Analyst - X Delivery

hace 2 semanas

Madrid, España Boston Consulting Group A tiempo completo
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do Join our team and be a part of revolutionising organisational transformation with OrgBuilder, BCG’s patented, cloud-based software platform. OrgBuilder is designed to foster collaboration, enhance employee engagement, and enable data-driven organisational redesign. Since its inception in 2010, OrgBuilder has been instrumental in over 3,000 projects, redefining more than 4 million roles to craft higher-performing organisations. With OrgBuilder, you will contribute to shaping the future of organisational health and performance, ensuring clients can achieve and sustain their transformation goals.

You will join an expanding implementation team focused on proprietary BCG products which complement their consulting offerings. This is a client-facing, execution focused position and the successful candidate will work on multiple projects with international counterparts in parallel. Primary responsibilities include (but are not limited to):

Implementing and customising our software solutions for client projects

Translate business requirements and problems into appropriate technical solutions

Deliver ad-hoc requests from clients, BCG project and proposal teams

Ensure high quality outputs and insights Contribute towards documentation (e.g. of data, proposals) to enhance overall work output

Prioritise product quality and identify anomalies and inconsistencies in data and application

Embed security and risk guidelines into every aspect of performed tasks

Analyse data for product development/management purposes and client support work

Build easy-to-use and interactive analysis models

Build first connection points between products for increased impact for case/project work and product evolution

You're good at Working in a fast-paced team and international environment

Providing end-to-end support on the technical aspects of cases including deployment, data migration, system integration, configuration, troubleshooting and technology workarounds in case of tool bugs and limitations

Customising and configuring tools per client needs using SQL, and developing data ETL processes

Designing and developing dashboards using tools like Tableau and Power BI

Working in the analytics solutions field or software implementation/support or infrastructure

Accuracy, strong attention to detail and outstanding customer service orientation

Actively keeping up with industry trends, sources, and methods

Entrepreneurial and development/product enhancement opportunities-seeking mindset What You'll Bring (Experience & Qualifications) Bachelor's degree in data, engineering, computer science, or related field

1-3 years of total, full time experience

1 year in the field of production implementation, application support or data management/analysis

Non-technical skills

Excellent written and verbal communication skills in English

Excellent problem-solving skills

Self-motivation and ability to operate autonomously in a structured manner

Previous experience of working in application support team(s), client delivery roles and with global stakeholders/teams

Experience in promoting technical solutions/tools, demoing them to clients and outlining the benefits & advantages

Additional language skills are a plus (especially Spanish, French, Portuguese or German)

Technical skills

SQL (Advanced)

Cloud Computing, ideally AWS or Azure (Basic)

Understanding of object-oriented programming: C#, VBA (Basic)

Excel (Advanced)

Alteryx (Basic/Intermediate)

Tableau (Intermediate)

BCG and client project teams

Product Solution Delivery team

Client Success Team

Product engineering teams

Delivery and product leadership

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