Customer Service Representative with Swedish

hace 1 mes


Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo
In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona. If you’re passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you
Position: Customer Service Representative
Location: Barcelona, Spain
Employment Type: Full-time
Work Model: On-site
What You’ll Do:
- Assist & Support: Manage incoming inquiries across multiple channels, including phone, email, and chat, while providing fast and accurate solutions to customer needs.
- Document & Track: Accurately record call details in the call management system to ensure timely resolutions within the agreed SLA.
- Stay Informed: Keep up-to-date with the latest services and products, focusing on solutions designed for specific customer applications.
- Problem-Solve: Recognize potential service issues and escalate complex cases to senior team members for efficient resolution.
- Follow Processes: Adhere to all project protocols, delivering consistent quality and SLA compliance in each interaction.
- Team Collaboration: Work closely with the team on special projects, provide coverage as needed, and actively contribute to a supportive work environment.
- Manage Admin Tasks: Maintain records for holidays, sick days, and overtime, ensuring seamless coordination within the team.
- Engage in Development: Participate in team meetings and contribute to initiatives that improve service performance, quality, and customer satisfaction.
What You Bring:
- Language Proficiency: Native or fluent in Swedish, with a B2 or higher level of English.
- Customer Service Experience: Minimum of one year in customer service, ideally with technical support experience.
- Tech Savvy: Good knowledge of IT concepts like signal path connectivity, wireless networking, and AV products.
- Customer-Centric: Excellent listening skills and an ability to understand and address customer needs effectively.
- Proactive Approach: Takes full ownership of customer inquiries, with a focus on efficient problem-solving and escalating as necessary.
Why You’ll Love This Role:
- Competitive Salary: Attractive remuneration based on experience, skills, and performance.
- Stable Hours: Monday to Friday, 9:00 AM - 6:00 PM, to support work-life balance.
- Ample Time Off: 23 days of paid annual leave for personal growth and exploration in Barcelona.
- Inspiring Team: Join a positive, dynamic team with a friendly and creative atmosphere.
- Career Growth: Access to guidance, tools, and training to help you reach your full potential.
Step into a meaningful role where you can make a difference, learn new skills, and enjoy life in one of Europe’s most exciting cities. #Customer Service #Swedish Speaking #Barcelona

  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona. If you're passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you!Position:...


  • Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    **In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona.** If you’re passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona. If you're passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you!Position:...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona.If you're passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you!Position :...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience  around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!In Collaboration, we...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona. If you're passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you! Position :...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona. If you're passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you!Position:...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona.If you're passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you!Position:...


  • Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a Swedish-speaking Customer Service Representative to join their vibrant team in Barcelona. If you’re passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you! Position...


  • Barcelona, España David Kennedy Recruitment A tiempo completo

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Swedish speaking Customer Service Representative for their Barcelona office.Position: Customer...


  • Barcelona, España David Kennedy Recruitment A tiempo completo

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a technology BPO business which is looking to recruit a Swedish-speaking Customer Service Representative to join an exciting project in a healthcare...


  • Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completo

    Job Title: Swedish Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and empathetic Swedish Customer Service Representative to join our team at Teleperformance Spain. As a customer support advisor, you will be responsible for understanding and identifying customer needs, listening, responding, and mediating between our...


  • Barcelona, Barcelona, España Tripadvisor Llc A tiempo completo

    OverviewTheFork, a TripAdvisor Company, seeks a Customer Service Representative - Swedish to join our team in Barcelona, Spain. As a key member of our customer support team, you will provide exceptional service to our customers, ensuring their experience with our electronic reservation book, website, and app is seamless and...


  • Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a technology BPO business which is looking to recruit a Swedish-speaking Customer Service Representative to join an exciting project in a healthcare industry.Position: Customer Service RepresentativeLocation: Barcelona, SpainEmployment type: Full-time Remuneration: Base salaryDUTIES AND RESPONSIBILITIES: Assist...


  • Barcelona, España JUJUR A tiempo completo

    Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits - Use guides and protocols provided during the training - Ensure customer satisfaction and...


  • Barcelona, España buscojobs España A tiempo completo

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a technology BPO business which is looking to recruit a Swedish-speaking Customer Service Representative to join an exciting project in a healthcare industry....


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages to cater to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.About the RoleWe are seeking a Customer Service Representative with...


  • Barcelona, España Language Matters A tiempo completo

    One of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional, and empathetic manner.The client provides all...


  • Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Barcelona** and provides service support and resolution of routine problems...


  • Barcelona, España Language Matters A tiempo completo

    One of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional, and empathetic manner. The client provides all...