![Custom Culinary](https://media.trabajo.org/img/noimg.jpg)
Customer Service Coordinator Italy
hace 3 semanas
Customer Service Coordinator Italy
Griffith Foods S.A.U Manufacturing, Carretera del Pla de Santa Maria 246 B, Valls, Spain, Spain Req #3076 Tuesday, June 4, 2024 We blend care and creativity to nourish the world.
Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.
As a family business, we’ve valued people above all else for 100 years. Griffith is renowned for true, collaborative innovation. Our people care. We’re committed to helping our customers create better products - and a better, more sustainable world. Learn more about Griffith Foods on www.griffithfoods.com
The purpose of the role
This is a pivotal role providing a link from the customer to the Griffith Foods business. You will be a key company interface with customers in all areas including orders, forecasting, CRM pipeline support, service levels and other duties or projects, according to the business’ needs and as defined in the Sales plan.
Responsibilities
Enter all sales orders into ERP and follow through the system to dispatch and delivery of product to the customer Work closely with procurement, planning, quality assurance, dispatch and transport to ensure timely deliveries Enter and maintain accurate customer information in ERP, amend / cancel orders as requested Record and monitor service levels in designated accounts Pro-actively work to optimize customer service levels Follow all procedures relating to inventory control to ensure we hold minimum stock Control all goods returned from customers ensuring all actions are taken to customer satisfaction Ensure that products are launched in line with customer expectations and that any issues are highlighted in advance. Ensure that de-listings are handled minimizing exposure to the Griffith organization. Work closely with the sales team and procurement to ensure smooth order flow Understand customer requirements and activity Monitor forecast accuracy and work with account mangers / customer to improve Customers visits as required to meet key contacts Understand Customer and market expectations and referencing this against Griffith capabilities Proactively seek to improve customer relationships, service levels and GF profitability Responsible for keeping the customer and GF updated on all relevant issues in a timely manner Knowledge to cover all roles within Customer Service during holidays & sickness Proactively and visibly supports the Health and Safety standards, rules and regulations of the organizationRequirements
Bachelor’s Degree or equivalent experience Previous experience working in a Customer Service role preferably in the food industry Excellent verbal and written communication skills Can work as a part of a team Remain calm and professional under pressure The position will require working with ERP systems (previous experience working with an Dynamics 365 would be valuable) Identifies and resolves problems in a timely manner, gathers and analyses information skillfully. Develops alternative solutions. Works well in group problem situations. Uses reason even when dealing with emotional topics Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values Fluent level of Italian, English and Spanish. French would be valuable Working at Griffith Foods
We are a caring family company where everyone has the opportunity to grow, follow their own personal Purpose and find fulfillment in their work. We support each other, demonstrate mutual respect and nourish people’s well-being.
We believe in doing the right thing, especially when it is hard to do and recognize that our success depends on our customers’ success consequently, we work together, leveraging our skills, knowledge and ideas to create exceptional products and solutions.
We value diversity at our company and celebrate our cultural and personal differences, knowing that together, we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
If you need assistance or an accommodation due to disability you may contact us at recruiting@griffithfoods.com
-
Customer Service Coordinator Italy
hace 6 días
Valls, Tarragona, España Custom Culinary A tiempo completoJob Title: Customer Service Coordinator Italy Company: Griffith Foods S.A.U Manufacturing About the Company: We are Griffith Foods, a global product development partner specializing in high-quality food ingredients. With a century-long history as a family business, we prioritize people and collaborative innovation, aiming to help our customers create...
-
Customer Service Coordinator Italy
hace 3 semanas
Valls, España Griffith Foods A tiempo completoWe blend care and creativity to nourish the world. Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide. The purpose of the role This is a pivotal role providing a link from the customer to the Griffith Foods business. You will be a key...
-
Customer Service Coordinator Italy
hace 3 semanas
Valls, España Griffith Foods A tiempo completoWe blend care and creativity to nourish the world. Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide. The purpose of the role This is a pivotal role providing a link from the customer to the Griffith Foods business. You will be a key...
-
Customer Service Coordinator Italy
hace 6 días
Valls, Tarragona, España Griffith Foods A tiempo completoWe blend care and creativity to nourish the world.Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.The purpose of the roleThis is a pivotal role providing a link from the customer to the Griffith Foods business. You will be a key company...
-
Customer Service Coordinator
hace 2 meses
Valls, España Griffith Foods A tiempo completoThe purpose of the role This is a pivotal role providing a link from the customer to the Griffith Foods business. You will be the daily company interface with your customers in order to ensure the proper orders process management from the entry to the execution. The role includes an active involvement as well in several other areas as forecasting, customer...
-
Customer Service Coordinator
hace 6 días
Valls, Tarragona, España Griffith Foods A tiempo completoThe purpose of the roleThis is a pivotal role providing a link from the customer to the Griffith Foods business. You will be the daily company interface with your customers in order to ensure the proper orders process management from the entry to the execution. The role includes an active involvement as well in several other areas as forecasting, customer...
-
Customer Service Coordinator
hace 6 días
Valls, Tarragona, España Griffith Foods A tiempo completoCombinamos cuidado y creatividad para nutrir el mundoGriffith Foods colabora con sus clientes con el objetivo de desarrollar de productos alimenticios especializados de alta calidad. Trabajamos con compañías del sector alimenticio globales y regionales en todo el mundo.Como empresa familiar, hemos valorado a las personas por encima de todo durante más de...
-
Customer Service Coordinator
hace 6 días
Valls, Tarragona, España Griffith Foods A tiempo completoWe blend care and creativity to nourish the world.Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.The purpose of the roleThis is a pivotal role providing a link from the customer to the Griffith Foods business. You will be the daily...
-
Customer Service Coordinator
hace 2 meses
Valls, España Griffith Foods A tiempo completoCombinamos cuidado y creatividad para nutrir el mundo Griffith Foods colabora con sus clientes con el objetivo de desarrollar de productos alimenticios especializados de alta calidad. Trabajamos con compañías del sector alimenticio globales y regionales en todo el mundo. Como empresa familiar, hemos valorado a las personas por encima de todo durante más...
-
Customer Service Coordinator
hace 2 días
Valls, España Griffith Foods A tiempo completoCombinamos cuidado y creatividad para nutrir el mundo Griffith Foods colabora con sus clientes con el objetivo de desarrollar de productos alimenticios especializados de alta calidad. Trabajamos con compañías del sector alimenticio globales y regionales en todo el mundo. Como empresa familiar, hemos valorado a las personas por encima de todo durante más...
-
Customer Service Coordinator
hace 2 meses
Valls, España Griffith Foods A tiempo completoWe blend care and creativity to nourish the world. Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide. The purpose of the role This is a pivotal role providing a link from the customer to the Griffith Foods business. You will be the...
-
Customer Service Coordinator
hace 2 meses
Valls, España Griffith Foods A tiempo completoWe blend care and creativity to nourish the world. Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide. The purpose of the role This is a pivotal role providing a link from the customer to the Griffith Foods business. You will be the...
-
Customer & Planning Logistics Coordinator
hace 2 meses
Valls, España Lear Corporation A tiempo completoLocation: Valls, T, ES, 43800**Customer & Planning Logistics Coordinator**: **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our...
-
Backoffice Comercial
hace 3 semanas
Valls, España Marlex A tiempo completoDesde Marlex Human Capital, estamos colaborando con una empresa líder mundial en el sector del embalaje. Actualmente, precisan incorporar un/a _Backoffice Comercial - Customer Service_ para su centro ubicado en Valls. **¿Cuál será tu misión en la empresa?** En dependencia de la Coordinadora de Customer Service, tus principales funciones y...
-
Customer & Planning Logistics Coordinator
hace 2 meses
Valls, España Lear Corporation A tiempo completo**Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured...
-
Logistics Coordinator
hace 2 meses
Valls, España Griffith Foods A tiempo completoCombinamos cuidado y creatividad para nutrir el mundo Griffith Foods colabora con sus clientes con el objetivo de desarrollar de productos alimenticios especializados de alta calidad. Trabajamos con compañías del sector alimenticio globales y regionales en todo el mundo. Como empresa familiar, hemos valorado a las personas por encima de todo durante más...
-
Logistics Coordinator
hace 1 semana
Valls, España Griffith Foods A tiempo completoCombinamos cuidado y creatividad para nutrir el mundo Griffith Foods colabora con sus clientes con el objetivo de desarrollar de productos alimenticios especializados de alta calidad. Trabajamos con compañías del sector alimenticio globales y regionales en todo el mundo. Como empresa familiar, hemos valorado a las personas por encima de todo durante más...
-
Logistics Coordinator
hace 2 meses
Valls, España Griffith Foods A tiempo completoWe blend care and creativity to nourish the world. Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide. The purpose of the role The Logistics Coordinator will manage and control transport bookings with logistics providers, that is, manage...
-
Logistics Coordinator
hace 1 semana
Valls, España Griffith Foods A tiempo completoWe blend care and creativity to nourish the world. Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide. The purpose of the role The Logistics Coordinator will manage and control transport bookings with logistics providers, that is, manage...
-
Customer Service Sector Industrial en Valls
hace 2 semanas
Valls, España Adecco A tiempo completo¿Has finalizado un Grado Universitario en ADE o de rama Comercial? ¿Aportas entre 2 y 3 años de experiência como Customer Service? ¿Buscas una estabilidad laboral donde poder adquirir un crecimiento profesional en una empresa multinacional? ¿Tienes disponibilidad para trabajar en la zona de Valls (Tarragona)? ¡Pues estás de suerte, ésta es tu...