Customer Service Coordinator

hace 2 semanas

Valls, España Griffith Foods A tiempo completo

We blend care and creativity to nourish the world.

Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.

The purpose of the role

This is a pivotal role providing a link from the customer to the Griffith Foods business. You will be the daily company interface with your customers in order to ensure the proper orders process management from the entry to the execution. The role includes an active involvement as well in several other areas as forecasting, customer demand information collection a regular information update of the orders supporting systems.

**Responsibilities**:
**Order Execution and Management**:

- Enter all sales orders into ERP and follow through the system to dispatch and delivery of product to the customer.
- Work closely with procurement, planning, quality assurance, dispatch and transport to ensure On Time in Full execution of deliveries.
- Update the ERP with any change, amendment or cancelation of the orders.
- Work closely with the sales team and procurement to ensure smooth order flow.

**Customers Relationship Management**:

- Proactively establish regular connections with the supply contact person at the customers.
- Collect information related to customer specific requirements and activity through the regular contacts.
- Ensure that all information related to new products are accurately updated in the ERP in order to enable a smooth execution of the first orders.
- Pro-actively work to optimize customer service levels and GF profitability.
- Customers visits as required to meet key contacts.
- Keeping the customer and GF updated on all relevant issues in a timely manner.
- Support Account Manager forecasting by collecting information on customer's short-term demand.

**Other**:

- Interact regularly with the rest of the team in order to ensure back up within Customer Service during holidays & sickness.
- Actively and visibly supports the Health and Safety standards, rules and regulations of the organization.
- Record and monitor service levels in designated accounts.
- Follow all procedures relating to inventory control to ensure we hold minimum stock.
- Ensure that de-listings are handled minimizing exposure to the Griffith organization.

**Requirements**:

- Bachelor’s Degree or equivalent experience.
- Previous experience working in a Customer Service role preferably in the food industry.
- Excellent verbal and written communication skills.
- Can work independently and as a part of a team.
- Remain calm and professional under pressure.
- The position will require working with ERP systems (previous experience working with an ERP would be valuable)
- Identifies and resolves problems in a timely manner, gathers and analyses information skillfully. Develops alternative solutions. Works well in group problem solutions. Uses reason even when dealing with emotional topics.
- Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically.
- Upholds organizational values.
- Fluent level of English and French. Spanish and Italian would be valuable

Working at Griffith Foods

We are a caring family company where everyone has the opportunity to grow, follow their own personal Purpose and find fulfillment in their work. We support each other, demonstrate mutual respect and nourish people’s well-being.
We believe in doing the right thing, especially when it is hard to do and recognize that our success depends on our customers’ success consequently, we work together, leveraging our skills, knowledge and ideas to create exceptional products and solutions.
We value diversity at our company and celebrate our cultural and personal differences, knowing that together, we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

  • Backoffice Comercial

    hace 7 días

    Valls, España Marlex A tiempo completo

    Desde Marlex Human Capital, estamos colaborando con una empresa líder mundial en el sector del embalaje. Actualmente, precisan incorporar un/a _Backoffice Comercial - Customer Service_ para su centro ubicado en Valls. **¿Cuál será tu misión en la empresa?** En dependencia de la Coordinadora de Customer Service, tus principales funciones y...

  • Customer & Planning Logistics Coordinator

    hace 3 semanas

    Valls, España Lear A tiempo completo

    Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...

  • Customer Service Sector Industrial en Valls

    hace 4 semanas

    Valls, España Adecco A tiempo completo

    ¿Has finalizado un Grado Universitario en ADE o de rama Comercial? ¿Aportas entre 2 y 3 años de experiência como Customer Service? ¿Buscas una estabilidad laboral donde poder adquirir un crecimiento profesional en una empresa multinacional? ¿Tienes disponibilidad para trabajar en la zona de Valls (Tarragona)? ¡Pues estás de suerte, ésta es tu...

  • Customer Quality Engineer

    hace 4 semanas

    Valls, España Lear Corporation A tiempo completo

    Location: Valls, T, ES, 43800**Customer Quality Engineer**: **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have...

  • Customer Quality Engineer

    hace 3 semanas

    Valls, España Lear A tiempo completo

    Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...

  • Costumer Service con Discapacidad

    hace 4 semanas

    Valls, España Fundacion Adecco A tiempo completo

    **Descripción del empleo**: ¿Tienes buenas habilidades comunicativas? ¿Dispones de un nível alto de francés e inglés? ¡Si es así, esta oferta te puede interesar! Empresa internacional orientada en el desarrollo y especialización de productos alimenticios de alta calidad, precisa la incorporación de un/a customer service. Tus funciones serán: -...

  • Customer Success Leader

    hace 4 semanas

    Valls, España Prat Brands A tiempo completo

    **¡Hey! ¿Eres un/a apasionado/a del customer service? ¿Te gusta trabajar en empresas tecnológicas y autogestionadas?** Si lo tuyo es elevar la experiência de compra y conseguir clientes fieles de por vida, ¡te queremos en nuestro equipo! ¿Qué puedes aportar a nuestra crew? **Tus responsabilidades**: - Liderar el dream team de atención al cliente...

  • Product Quality Analyst Engineer

    hace 7 días

    Valls, España Lear Corporation A tiempo completo

    **_PRODUCT QUALITY ANALYST ENGINEER_**_ _**- Valls, Tarragona** **Company Overview** **Role overview**: We are looking for high-skilled **Product Analyst Engineer **eager to work in a global automotive technology leader. A large automotive multinational company, based in the Electronics campus in Valls, (Tarragona, Spain). Passionate about Quality and...

  • Manager External Quality

    hace 4 semanas

    Valls, España Lear Corporation A tiempo completo

    **Company Overview** **Job **Description** We are looking for a highly qualified **External Quality Manager **eager to work in a global automotive technology leader company. A large automotive multinational based on the Valls Electronics campus (Tarragona, Spain). Passionate about Quality and industrial automotive engineering and interested in electronics...

  • Industrial Supply Chain Planner

    hace 4 semanas

    Valls, España Lear Corporation A tiempo completo

    **Company Overview** Lear Corporation is committed to offer internally any potential open positions. However, while we foster internal promotion to stand possible, any potential move will be decided always preserving the current organizational efficiency. **Core responsibilities**: We are looking for an individual with strong leadership and analytical...

  • Industrial Supply Chain Logistics Planner

    hace 4 semanas

    Valls, España Lear Corporation A tiempo completo

    **Company Overview** Lear Corporation is committed to offer internally any potential open positions. However, while we foster internal promotion to stand possible, any potential move will be decided always preserving the current organizational efficiency. **Core responsibilities**: We are looking for an individual with strong leadership and analytical...

  • Failure Analysis Engineer

    hace 4 semanas

    Valls, España Lear A tiempo completo

    We are looking for high-skilled Failure Analysis Engineer eager to work in a global automotive technology leader. A large automotive multinational company, based in the Electronics campus in Valls, (Tarragona, Spain). Passionate about Quality and industrial automotive engineering and interested in electronics and new technologies. LEAR VALLS is looking for a...

  • Delegado/a Comercial

    hace 4 semanas

    Valls, España INFINITY CONSULTING A tiempo completo

    Importante empresa dedicada al packaging precisa para su departamento comercial y de marketing, un/a delegado/a comercial para su planta ubicada en Valls, Tarragona. Funciones - Gestionar tu cartera de clientes, explorando al mismo tiempo nuevas oportunidades de negocio que ayuden e cumplir los objetivos de la empresa. - Actuar como un/a verdadero/a...

  • Brand Experience Team

    hace 4 semanas

    Valls, España Prat Brands A tiempo completo

    **¡Hey! ¿Eres un/a apasionado/a del customer service? ¿Te gusta trabajar en empresas tecnológicas y autogestionadas?** Si lo tuyo es elevar la experiência de compra y conseguir clientes fieles de por vida, ¡te queremos en nuestro equipo! Si te encanta el mundo de la postventa y crees en las organizaciones horizontales y en la autogestión ¡Te estamos...

  • Senior Strategic Category Buyer

    hace 4 días

    Valls, España Lear Corporation A tiempo completo

    **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured...

  • Supply Chain Cost Analyst

    hace 2 semanas

    Valls, España Custom Culinary A tiempo completo

    Supply Chain Cost Analyst 43800 Valls, Tarragona, Spain ● Barcelona, Spain Req #3009 Tuesday, April 30, 2024 We blend care and creativity to nourish the world.    Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.  As a...