Senior Advertising Account Manager

hace 6 meses

Barcelona, España Microsoft A tiempo completo

Overview

Senior Advertising Account Manager – (Managing the UK Market; Role is based in Dublin or Barcelona)

Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing, native and retail solutions on our platform. If you are passionate about online advertising, have a growth mindset and love building great relationships with customers, then you will feel right at home in our team.

As a Senior Account Manager you will manage your own portfolio of advertisers, ensuring our Microsoft Advertising offering is valued and understood, driving revenue by linking customers’ needs and objectives to our solutions, and building personable and trusting relationships that increase customer satisfaction. The Account Manager is a core member of the account team focused on driving data-driven optimisations aligned with client needs, executing campaigns, and driving strong coordination of internal resources for excellence in execution of core tasks, account transitions, and client account health.

Qualifications

Required/Minimum Qualifications

Native/Fluent English language required Extensive work experience in Digital Advertising Sales, Advertising, or Marketing with a focus on digital advertising OR Bachelor's Degree in Digital Advertising Sales, Marketing, or related field AND 2+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) Experience of online media or search engine marketing sales and service experience required Proven track record of exceptional performance and high productivity Excellent communication and presentation skills Demonstrated ability to consistently meet or exceed revenue goals or targets Proven ability to understand customer needs, create and deliver customised, customer-focused pitches and solutions Strong analytical skills Solid knowledge of the online advertising industry, trends, and customers’ needs Passion and curiosity for technology as an enabler for customer and company growth Ability to travel up to 25% as appropriate

#MicrosoftAdvertising

Responsibilities

Responsibilities

Account Planning / Management

Proactively solicits feedback on additional needs, products, and features to develop targeted marketing strategies for clients; demonstrates a strong understanding of the client's business model to articulate growth opportunities; influences relevant stakeholders to drive change internally (e.g., Engineering, Marketing) and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to client. Owns the day-to-day management for your book of business. Proactively expands strategic network of key internal and external partners for customers to ensure execution of core tasks and account transactions, and to provide seamless account management experience; grows sales and partner impact and with the Account Executive engages key partners to develop, share, and promote client plan strategies that meet Microsoft and client business needs; scales business across regions/segments or globally. Becomes an expert of client accounts, proactively monitoring all account activities (e.g., what to prioritise, managing escalations, billing, revenue flow, budget changes) to ensure account health and elevate client's business.

Sales Focus

Leverages relationships with key client contacts; seeks client feedback (both formal and informal) regarding ways to acquire/retain/grow more of their business and to identify and understand the drivers of satisfaction; helps in the creation of long-term strategies aimed at maintaining levels of client satisfaction; anticipates issues/risks on customer satisfaction, identifies drivers of dissatisfaction, determines the root cause of problems, and removes blockers; establishes recovery action plan to improve client's overall experience. Educates clients on Microsoft's strategy and other products and services as well as the benefits of the Microsoft Advertising platform and other features of the digital portfolio; establishes the business value of Microsoft's advertising services and their competitive advantages; tailors' solutions that perform to clients' key performance indicators (KPIs). Adopts Microsoft sales strategies (e.g., Challenger Sale), identifying clients' needs and uses it as the basis for tailored sales approach; handles main objections from clients. Proactively leverages Unified Client Management (UCM) functionality (e.g., account management, opportunities, tracking and reporting), other tools (e.g., customised performance dashboards, data, insights), ad hoc opportunities, and directed tactics to identify ways to increase performance, satisfaction, and upsell opportunities that link back to client's key performance indicators (KPIs) and result in revenue growth; guides others in using UCM and shares best practices; drives product and tactic improvement through UCM; recommends relevant One Microsoft solutions to external clients. Ensures timely and proactive customer escalations by effectively leveraging Account Executives and internal partners to resolve day-to-day escalations & revenue blockers. Develops compelling, value-proposition presentations and specialised business plans for clients that showcase Microsoft products and solutions to generate business and upsells; shares overall plans with internal partners and peers; assists Account Executives in presenting and/or presents business plans to clients to accelerate the closing of deals.

Client Engagement

Proactively develops a strong, comprehensive understanding of clients' marketing needs and their competition and market trends and anticipates clients' needs to deliver new insights on clients marketing strategies; delivers advertising solutions into overall marketing strategy. Proactively owns and elevates relationships as a partner throughout multiple levels at the customer's organisation; adopts Microsoft sales strategies (e.g., Challenger Sale) mindset to secure buy in and execution.

Industry Knowledge

Acts as a thought leader on industry trends as well as of technology and key performance indicators (KPIs); leverages competitive knowledge to elevate client’s success and help create solutions that can generate positive revenue impact for the business.

Shared culture of diversity and respect:

Create a collaborative, trust-based work environment where differences in communication style are considered, and the perspectives of others are respected and valued. Demonstrate Microsoft’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning. Embody our and Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

  • Senior Advertising Account Manager

    hace 2 meses

    Barcelona, Barcelona, España Microsoft A tiempo completo

    Job SummaryAs a Senior Advertising Account Manager at Microsoft, you will be responsible for managing a portfolio of advertisers, ensuring our Microsoft Advertising offering is valued and understood, driving revenue by linking customers' needs and objectives to our solutions, and building personable and trusting relationships that increase customer...

  • Sales Manager Advertising | Intern

    hace 2 meses

    Barcelona, España SALES MANAGER ADVERTISING | INTERN A tiempo completo

    MODERN CULTURE OF TOMORROW is currently offering an internship for a duration of 3–6 months. We are looking for an English native speaker who is passionate about sales and fashion (main clients: fashion, beauty, lifestyle, design & art).The ideal candidate has strong communication skills, is proactive, open-minded, hardworking, and constantly seeks new...

  • Sales Manager Advertising | Intern

    hace 2 meses

    Barcelona, España Sales Manager Advertising | Intern A tiempo completo

    MODERN CULTURE OF TOMORROWis currently offering an internship for a duration of 3–6 months.We are looking for an English native speaker who is passionate about sales and fashion (main clients: fashion, beauty, lifestyle, design & art).The ideal candidate has strong communication skills, is proactive, open-minded, hardworking, and constantly seeks new...

  • Sales Manager Advertising | Intern

    hace 2 meses

    Barcelona, España Sales Manager Advertising | Intern A tiempo completo

    MODERN CULTURE OF TOMORROW is currently offering an internship for a duration of 3–6 months. We are looking for an English native speaker who is passionate about sales and fashion (main clients: fashion, beauty, lifestyle, design & art).The ideal candidate has strong communication skills, is proactive, open-minded, hardworking, and constantly seeks new...

  • Sales Manager Advertising | Intern

    hace 2 meses

    Barcelona, España Sales Manager Advertising | Intern A tiempo completo

    MODERN CULTURE OF TOMORROW is currently offering an internship for a duration of 3–6 months. We are looking for an English native speaker who is passionate about sales and fashion (main clients: fashion, beauty, lifestyle, design & art).The ideal candidate has strong communication skills, is proactive, open-minded, hardworking, and constantly seeks new...

  • Account Manager

    hace 3 meses

    Barcelona, España Microsoft A tiempo completo

    Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Account Executives with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating...

  • Digital Advertising Account Manager

    hace 1 mes

    Barcelona, Barcelona, España Teleperformance A tiempo completo

    Job SummaryWe are seeking a highly motivated and results-driven Sales and Account Manager to join our team. As an Advertising Sales Professional, you will be responsible for identifying and acquiring new advertising clients, as well as managing existing relationships to drive revenue growth and maximize client satisfaction.Key Responsibilities:Prospecting...

  • Digital Advertising Account Manager

    hace 3 semanas

    Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance SpainWe are a leading provider of customer experience management solutions, with a global presence in over 88 countries. Our company employs around 420,000 people who work in various languages and cultures.Job DescriptionWe are seeking an experienced Digital Advertising Account Manager to join our team in Barcelona, Spain. As a key member of...

  • Senior Advertising Account Manager

    hace 8 meses

    Barcelona, España Microsoft A tiempo completo

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Senior Advertising Account Manager

    hace 6 meses

    Barcelona, España Microsoft A tiempo completo

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Digital Advertising Account Manager

    hace 1 mes

    Barcelona, Barcelona, España Teleperformance A tiempo completo

    Job DescriptionPosition OverviewWe are seeking a highly motivated and experienced Digital Advertising Account Manager to join our team. As a key member of our advertising business development team, you will be responsible for driving revenue growth and maximizing client satisfaction.Key ResponsibilitiesProspecting and Lead Generation• Identify and target...

  • Digital Advertising Specialist

    hace 15 horas

    Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Digital Advertising Specialist to join our team as an Account Manager. In this role, you will be responsible for portfolio management of accounts assigned to you.Key ResponsibilitiesTaking complete ownership for a portfolio of accounts - Standard and High Value advertisersReviewing every account...

  • Digital Advertising Account Manager

    hace 3 semanas

    Barcelona, Barcelona, España Teleperformance A tiempo completo

    Role OverviewWe are seeking a highly motivated and experienced Digital Advertising Account Manager to join our team. In this role, you will be responsible for prospecting, acquiring, and managing advertising clients across various platforms and channels.Salary and BenefitsThe salary for this position is €25,330.00 gross/year plus up to €4,470.00...

  • Czech Language Advertising Account Manager

    hace 1 día

    Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    Company Overview">We are Recruitment Direct, a leading recruitment agency with a passion for helping businesses grow and succeed. Our team is dedicated to providing exceptional service and support to our clients, and we're looking for a talented individual to join us as a Czech Language Advertising Account Manager.Salary and Benefits">The successful...

  • Amazon Advertising Executive

    hace 3 meses

    Barcelona, España Tambo.Io A tiempo completo

    .Tambo is the Global Amazon Solutions Provider, helping brands, agencies & retailers to accelerate growth, profitably on Amazon & other marketplaces via a range of services & technology solutions.This is a great opportunity to work in arguably the most exciting area of e-commerce, collaborating with world-leading brands to help them grow sales in DE, UK &...

  • Amazon Advertising Executive

    hace 3 meses

    Barcelona, España Tambo.Io A tiempo completo

    .Tambo is the Global Amazon Solutions Provider, helping brands, agencies & retailers to accelerate growth, profitably on Amazon & other marketplaces via a range of services & technology solutions.This is a great opportunity to work in arguably the most exciting area of e-commerce, collaborating with world-leading brands to help them grow sales in DE, UK &...

  • Digital Advertising Account Manager for Spanish Market

    hace 4 semanas

    Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance Spain is a leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.About the RoleThis Digital Advertising Account...

  • Digital Advertising Portfolio Manager

    hace 2 semanas

    Barcelona, España Amazon A tiempo completo

    At Amazon, we're committed to making our advertising customers successful by inspiring, educating, and supporting them on how best to use our ad product offering to meet their business objectives. As an Ads Performance Manager, you will play a critical role in driving the success of our advertising customers by providing portfolio management for accounts...

  • Amazon Advertising Manager

    hace 2 meses

    Barcelona, España Tambo.Io A tiempo completo

    .Tambo is the Global Amazon Solutions Provider, helping brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current listing to drive performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK, EU and globally. This is a great...

  • Amazon Advertising Manager

    hace 3 meses

    Barcelona, España Tambo.Io A tiempo completo

    .Tambo is the Global Amazon Solutions Provider, helping brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current listing to drive performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK, EU and globally.This is a great opportunity...