Night Shift Area Manager

hace 2 meses


Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo
Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience through effective route planning.
As an Area Manager Nights, you will lead a team to drive performance and ensure standard processes are followed for all the daily tasks. You will be responsible for building processes, systems, and mechanisms to schedule tens of thousands of packages across multiple Delivery Stations daily. You will drive execution and efficiency through data-driven decision-making and analytical problem-solving. You will be accountable for cost, customer experience, and delivery partner experience, both in daily execution and long-term step-function improvements. Additional responsibilities include coaching and mentoring the team, nurturing positive employee relations and building leadership bench strength within the organization.
Responsibilities:

- Managing daily operations of the team, ensuring all the required tasks are executed on time, adhering to the standard practices.

- Monitor and report on daily and weekly performances. Deep dive on trends, identify the gaps in performance metrics and take corrective actions.

- Execute best practices that improve customer, cost, and delivery partner outcomes· Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes.

- Create and drive scalable standard work that enables remote support of a complex business area

- Proactively identify and lead process improvement initiatives though quantitative analysis and data-driven decision making

- Create, manage, support recognition and communication programs for scheduling team

- The designated shift pattern for this role is Tuesday-Saturday 22:00 to 06:00 CET.

BASIC QUALIFICATIONS

- Has knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills
- Experience defining projects, collecting requirements, designing process solutions
- A forward thinker, with an ability to manage high levels of ambiguity and thrive on change.
- Qualifications in Engineering, Operations, or related fields
- Excellent written and verbal communication skills in English; ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers
- Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills
- Ability to change and adapt as our business grows and you must adapt to changes in management
- Excellent customer service skills and interpersonal skills
- Direct management experience for employees and their performance
- Willingness to work flexible schedules/shifts/areas

PREFERRED QUALIFICATIONS

- Bachelor's or Master's degree in Engineering, Operations, or a related field.
- Management experience in a manufacturing, production or distribution environment.
- Experience leading process improvements through Lean process, Kaizen, and Six Sigma.
- Thrive in an ambiguous environment, create project plans, and meet deadlines.
- Strong communication skills in English (public speaking and writing).
- Working knowledge of SQL / ETL and visualization tools like tableau.
- An ability and interest to work in a fast-paced and rapidly-changing environment.


  • Area Manager

    hace 2 meses


    Gelida, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of...

  • Graduate Area Manager

    hace 4 meses


    Gelida, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to...

  • Area Manager

    hace 2 meses


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    The Central Operations Area Manager ensures positive interactions between Amazon Delivery Stations, third-party companies, and CO Operators and delivers on operational objectives. Through the use of tools, management of a team, and coordination with various partners. This Area Manager (AM) role requires the skills to decide independently which actions to...

  • Area Manager

    hace 2 meses


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support...


  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    The Operations Area Supervisor at Amazon Road Transport Spain, S.L.U. is responsible for fostering effective collaboration between Delivery Stations, external partners, and Central Operations (CO) teams while achieving operational targets. Utilizing various tools, leading a dedicated team, and coordinating with multiple stakeholders is essential in this...


  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    The Operations Area Supervisor at Amazon Road Transport Spain, S.L.U. is responsible for fostering effective interactions among Delivery Stations, external partners, and operational teams while achieving key performance objectives. Utilizing various tools, managing a dedicated team, and collaborating with multiple stakeholders is essential in this role. This...


  • Gelida, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    We’re expanding our team within Amazon European Central Flow! What we do:- Support FC Leadership by providing relevant expertise to help them manage their area of the fulfilment business. ECFT Process Control Specialists partner with senior leaders in our fulfilment centres to deliver world class operational standards that create great outcomes for...


  • Gelida, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    At Amazon, we need talented and experienced individuals to help us operate safely and efficiently. As a Workplace, Health and Safety (WHS) Manager within the Amazon Fulfilment Centre (FC), your role is key to driving improvements on-site and at a regional level. You will help your colleagues maintain high standards, all while driving a culture of safety and...


  • Gelida, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    At Amazon, we need talented and experienced individuals to help us operate safely and efficiently. As a Workplace, Health and Safety (WHS) Manager within the Amazon Fulfilment Centre (FC), your role is key to driving improvements on-site and at a regional level. You will help your colleagues maintain high standards, all while driving a culture of safety and...


  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver customer orders. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and...


  • Gelida, España Amazon Spain Fulfillment, SLU Elimco - Q27 A tiempo completo

    At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programs for our customers. You’ll also oversee programs that are already running and find ways to improve them. This...


  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    As a company that ships millions of items to hundreds of countries, Amazon has one of the most extensive transportation networks in the world. With size comes complexity, and our Logistics Schedulers play a key role in ensuring that parcels are delivered both timely and efficiently. You will learn logistics from one of the world leaders in this field and...


  • Gelida, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As the Space Manager of XLFCs, you’ll streamline and elevate Space as a program. You’ll work with management teams to help us continuously improve on our capacity and space metrics, create the right strategy and...


  • Gelida, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    At Amazon, we are working to be the most customer-centric company on earth and we are striving to provide best-in-class delivery services. Our goal is to ensure that all customers, no matter where they live, can get their orders as quickly, accurately and cost effectively as possible. Our last-mile team is looking for a dynamic, autonomous and well-organized...


  • Gelida, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo

    Principal Partner Development Manager with Global Ownership of Strategic Partnership.Amazon Web Services (AWS) is leading the next paradigm shift in computing and is building a team of excellent sales and business development professionals to establish relationships and manage the success of our Consulting partners within the EMEA market and globally. As a...

  • Junior Data Analyst

    hace 2 meses


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    **Please note this is a 6 month Fixed Term Contract, starting ASAP **Do you want to learn how the most complex transportation network is managed on a daily basis?Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the...


  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Do you want to learn how the most complex transportation network is managed on a daily basis? Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles,...

  • Junior data analyst

    hace 2 meses


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    This role covers 24/7 shifts that include fixed weekend days and nights.Do you want to learn how the most complex transportation network is managed on a daily basis? Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the...


  • Gelida, España Amazon Spain Fulfillment, SLU Elimco - Q27 A tiempo completo

    About the RoleAt Amazon, we continuously seek innovative avenues to enhance our global operations. As a Program Manager, you will play a pivotal role in driving the evolution of our processes. You will spearhead the development and execution of new initiatives aimed at improving customer experiences. Additionally, you will oversee existing programs,...


  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About Amazon: At Amazon, our mission is to be the most customer-centric organization globally. We are continuously striving to enhance the customer experience, particularly in how we fulfill and deliver orders. Role Overview: We are looking for an outstanding AMXL Operations Center Manager to join a pioneering team focused on developing innovative products...