Operations Center Manager

hace 1 semana


Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo
At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver customer orders. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and as cost effectively as possible.

Amazon is seeking an exceptional AMXL Operations Center Manager who will be part of a start-up group that’s defining and building cutting-edge products and service capabilities supporting Amazon’s current and future delivery initiatives. Come join the team and help us make history

As AMXL Operations Center Manager you will be responsible for managing significant operational and service growth across our European operations as well as implementing standardized process and quality for our Amazon two-person / special handling delivery service “AMXL”.

Key job responsibilities
- Create metrics, performance dashboards to measure carrier health and potential
- Drive root cause analysis
- Analyzing and identifying potential business opportunities
- Engage with cross-functional teams for implementation of project/program requirements
- Managing multiple projects simultaneously
- Communication at all levels with the ability to present information professionally & concisely with supporting data
- Supervising a team of data analysts

About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.

We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.

BASIC QUALIFICATIONS

- Experience in team management
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience delivering cross functional projects
- Experience in supply chain
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- Experience implementing repeatable processes and driving automation or standardization
- Experience in data mining, data management, reporting, and SQL queries



  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Do you enjoy a fast-growth business where you can affect customer experience at scale in one of the newest Amazon bets?Amazon Freight is growing at triple digit rates as we scale this new product across Europe and we are hiring a Marketing Manager to lead our B2B Marketing Operations strategy. Come join the team and help us make history!We are looking for a...


  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Do you enjoy a fast-growth business where you can affect customer experience at scale in one of the newest Amazon bets?Amazon Freight is growing at triple digit rates as we scale this new product across Europe and we are hiring a Marketing Manager to lead our B2B Marketing Operations strategy. Come join the team and help us make historyWe are looking for a...


  • Gelida, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    We’re seeking an efficient Regional Quality Manager to take ownership of our fulfillment centres. Our fulfillment centres sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment centre, our teams stow deliveries, pick products, package them up and ship them out; each of...

  • Payments Programme

    hace 1 semana


    Gelida, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support...


  • Gelida, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    We're seeking an efficient Regional Quality Manager to take ownership of our fulfillment centres.Our fulfillment centres sit at the heart of Amazon's rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment centre, our teams stow deliveries, pick products, package them up and ship them out; each of these...


  • Gelida, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. Amazon regularly builds and extends its’ Fulfilment Centers, Sortation Centers and Delivery Stations to serve its customers. To get there, the need to equip our buildings with material handling equipment and industrial equipment such as conveyor belts at a faster pace and the...

  • Area Manager

    hace 4 semanas


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    The Central Operations Area Manager ensures positive interactions between Amazon Delivery Stations, third-party companies, and CO Operators and delivers on operational objectives. Through the use of tools, management of a team, and coordination with various partners. This Area Manager (AM) role requires the skills to decide independently which actions to...


  • Gelida, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    Are you interested in defining the future tech requirements for Amazon’s global delivery operations? Amazon Logistics (AMZL) delivery operations are on pace to become one of the largest parcel carriers in the world. This Senior Program Manager is accountable for influencing business-critical decisions around the operations tech that enable scale and...


  • Gelida, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    Are you interested in defining the future tech requirements for Amazon's global delivery operations? Amazon Logistics (AMZL) delivery operations are on pace to become one of the largest parcel carriers in the world. This Senior Program Manager is accountable for influencing business-critical decisions around the operations tech that enable scale and deliver...

  • Area Manager

    hace 1 semana


    Gelida, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of...

  • Area Manager

    hace 2 meses


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support...

  • Area Manager

    hace 1 semana


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support...

  • Area Manager

    hace 1 semana


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    The Central Operations Area Manager ensures positive interactions between Amazon Delivery Stations, third-party companies, and CO Operators and delivers on operational objectives. Through the use of tools, management of a team, and coordination with various partners. This Area Manager (AM) role requires the skills to decide independently which actions to...

  • Area Manager

    hace 4 semanas


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support...

  • AHS Risk Manager

    hace 4 semanas


    Gelida, España Amazon Spain Services, S.L.U. A tiempo completo

    strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Risk Manager within the Account Health Support (AHS) Team acts as...

  • Area Manager

    hace 1 mes


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    The Central Operations Area Manager ensures positive interactions between Amazon Delivery Stations, third-party companies, and CO Operators and delivers on operational objectives. Through the use of tools, management of a team, and coordination with various partners. This Area Manager (AM) role requires the skills to decide independently which actions to...


  • Gelida, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As the Space Manager of XLFCs, you’ll streamline and elevate Space as a program. You’ll work with management teams to help us continuously improve on our capacity and space metrics, create the right strategy and...

  • AHS Risk Manager

    hace 3 semanas


    Gelida, España Amazon Spain Services, S.L.U. A tiempo completo

    Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Risk Manager within the Account Health...


  • Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support...

  • Night Shift Area Manager

    hace 1 semana


    Gelida, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support...