Meeting & Events Trainee

hace 4 meses

Madrid, España Radisson Hotel Group, Madrid Office A tiempo completo

Radisson Hotel Group is one of the world's largest hotel
groups with ten distinctive hotel brands, and more than 1,160 hotels in
operation and under development in 95+ countries. The Group’s overarching brand
promise is Every Moment Matters with a signature Yes I Can service ethos.

 

People are at the core of our business success and
future. Our people are true Moment Makers and together we bring the culture,
spirit, environment and opportunities that empower you to be your best, every
day, everywhere, every time. Together, we make Every Moment Matter.

 

We are now looking for Cluster Group, M&E Trainee to
join our dynamic team here at Radisson Hotel Group

 

The Cluster Group, M&E Trainee role

You will be a sales driven, passionate and thrive off
working with a team of talented individuals who are dedicated to deliver an
exceptional service where we believe that anything is possible, whilst having
fun in all that we do

 

Key Responsibilities of the Cluster Group, M&E
Trainee


  •   Ensure all
    enquiries are answered to RHG standard within the agreed time frame, where
    all aspects of the client and guest experience are delivered to the
    highest levels, ensuring company standards are attained and adhered to.
  •   Completing the
    agreed enquiry process through to signed contract stage, ensuring that all
    RHG tools are used to maximise conversion and sales opportunities.
  •   Participate in
    the conversion of inbound and outbound enquiries (where applicable) across
    all platforms. Contributing a sales hungry culture within the team to
    capture all available opportunities for the Radisson Hotel Group.
    Proactively look for new opportunities and cross sell at all times
  •   Collaborate with
    colleagues to maximize client and guest satisfaction, delivering a
    positive and responsive approach to enquiries and problem resolution.
  •   Develops and
    builds own skills, knowledge and experience at every opportunity within
    the meetings & events department, which aligns with the culture of
    growth, development and performance expected by the company. 

 

Qualities we are looking for the Cluster Group, M&E
 Trainee


  •   Proven
    experience in meeting and events
  •   Ability to adapt
    to changing service environments
  •  Good at
    building strong relationships with existing clients and accounts
  •  Creativity to
    produce a pro-active sales culture environment
  •   Pro-active with
    a hands-on approach
  •   Passion for the
    hospitality industry
  •   Ability to
    manage work ensuring that tasks assigned are delivered
  •   Fluent in
    English and/or French and Spanish

 

Are you passionate and Sales driven? Why not come and
join us at the Radisson Hotel Group to Make Every Moment Matter



 

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