Mechanical Helpdesk Support

hace 3 semanas


Santa Perpètua de Mogoda, España VOLPAK A tiempo completo

Mechanical Helpdesk Support

Mechanical Helpdesk Support Numero lavoro CGS11628 Nazione Spagna Sede: VOLPAK Città Santa Perpètua de Mogoda

About the Company

Volpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches.

Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries.

Volpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.
Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022 and over 8,000 employees.

About the Role

The objective of this position is to support the follow-up of quality issues and respond to customer needs by managing spare parts orders and making technical preparations for technicians' trips.

Main responsibilities:

Collect orders for spare parts and integrate installation dates in the planning. Supporting Customer Care Support in the follow-up of quality issues, follow-up of warranty orders and sharing information with the spare parts department. Technical preparation of the trips, carrying out the Spare Parts Manual and sharing the information with the field technician. Follow-up of reports to coordinate with the Customer Care Supervisor and the Helpdesk Technicians to respond to customer needs. What You Need to Be Successful Vocational Training in Mechatronics.Electrical knowledge.2-4 years of experience in similar position or experience in sales support (preferable Industrial Sector).Knowledge of Office tools: MS Excel, MS Word. Our Offer Permanent contract.Full time.Insurance Healthcare, partly supported by Volpak.Life Healthcare.Professional development opportunities.

  • Santa Perpètua de Mogoda, Barcelona provincia, España Coesia A tiempo completo

    **About Volpak** Volpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches. Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries. Volpak is part of Coesia, a group...


  • Santa Perpètua de Mogoda, Barcelona provincia, España Coesia A tiempo completo

    **About the Company** Volpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches. Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries. Volpak is part of Coesia, a...

  • Mechanical Engineer

    hace 2 meses


    Santa Perpètua de Mogoda, Barcelona provincia, España Coesia A tiempo completo

    **Group, Company and Organisation** Coesia is a group of companies specialised in highly innovative industrial and packaging solutions, headquartered in Bologna, Italy. Isabella Seràgnoli is the sole shareholder. Coesia companies are leaders in the sectors of: Advanced automated machinery and packaging materials Industrial process solutions Precision...

  • Mechanical Engineer

    hace 2 semanas


    Santa Perpètua de Mogoda, Barcelona provincia, España Coesia A tiempo completo

    **Group, Company and Organisation** Coesia is a group of companies specialised in highly innovative industrial and packaging solutions, headquartered in Bologna, Italy. Isabella Seràgnoli is the sole shareholder. Coesia companies are leaders in the sectors of: Advanced automated machinery and packaging materials Industrial process solutions Precision...


  • Santa Perpètua de Mogoda, Barcelona provincia, España Coesia A tiempo completo

    **Group, Company and Organisation** Coesia is a group of companies specialised in highly innovative industrial and packaging solutions, headquartered in Bologna, Italy. Isabella Seràgnoli is the sole shareholder. Coesia companies are leaders in the sectors of: Advanced automated machinery and packaging materials Industrial process solutions Precision...


  • Santa Perpètua de Mogoda, Barcelona provincia, España Coesia A tiempo completo

    **Group, Company and Organisation** Coesia is a group of companies specialised in highly innovative industrial and packaging solutions, headquartered in Bologna, Italy. Isabella Seràgnoli is the sole shareholder. Coesia companies are leaders in the sectors of: Advanced automated machinery and packaging materials Industrial process solutions Precision...

  • IT Helpdesk Support

    hace 2 meses


    San Fernando de Henares, España Syneron Candela S.A. A tiempo completo

    **Overview**: **General Responsibilities**: - Assist staff with the installation, configuration and ongoing usability of systems - Supports computers, mobile devices, peripheral equipment and software. - Monitors helpdesk requests and provide both first and second level support. - Manages helpdesk to make sure users are getting assistance in timely...

  • IT Helpdesk Support

    hace 2 semanas


    San Fernando de Henares, España Syneron Candela S.A. A tiempo completo

    **Overview**: **General Responsibilities**: - Assist staff with the installation, configuration and ongoing usability of systems - Supports computers, mobile devices, peripheral equipment and software. - Monitors helpdesk requests and provide both first and second level support. - Manages helpdesk to make sure users are getting assistance in timely...

  • Customer Support

    hace 6 días


    Santa Cruz de Tenerife, España Manpower España A tiempo completo

    No requerida ¿Te gustaría formar parte de una empresa líder en el sector de consultoría digital, con posibilidades de crecimiento profesional y de gran prestigio mundial? ¡Éste es tu empleo! Buscamos gente como tú, activa y abierta a nuevos retos. Manpower te ofrece la oportunidad de incorporarte en una empresa sólida, con un dinámico y...

  • Customer Support

    hace 6 días


    Santa Cruz de Tenerife, España Manpower España A tiempo completo

    No requerida ¿Te gustaría formar parte de una empresa líder en el sector de consultoría digital, con posibilidades de crecimiento profesional y de gran prestigio mundial? ¡Éste es tu empleo! Buscamos gente como tú, activa y abierta a nuevos retos. Manpower te ofrece la oportunidad de incorporarte en una empresa sólida, con un dinámico y...

  • Junior Helpdesk Officer

    hace 2 semanas


    Tierra De Costa, España Page Personnel España A tiempo completo

    Key Responsibilities* Request Management - Manage internal requests and support employees with tickets raised to third parties services that require IT knowledge, not answered on time or require an onsite action. (435 REQ /year)* Incident Management - Manage internal incidents and support employees with tickets raised to third parties services that require...

  • Customer Support

    hace 2 meses


    Santa Cruz de Tenerife, España Manpower A tiempo completo

    No requerida ¿Te gustaría formar parte de una empresa líder en el sector de consultoría digital, con posibilidades de crecimiento profesional y de gran prestigio mundial? ¡Éste es tu empleo! Buscamos gente como tú, activa y abierta a nuevos retos. Manpower te ofrece la oportunidad de incorporarte en una empresa sólida, con un dinámico y...

  • Helpdesk Agent

    hace 2 meses


    Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    **Descripción**: Grupo Crit is seeking vibrant speaking Helpdesk agents to join us in the new and expanding center of our client in Tenerife, Canary Island, Spain. You will be part of a great multinational company! Do not worry if you do not have enough experience! _We are looking for Helpdesk level 1._ We want you to be part of our multicultural and...

  • Helpdesk Agent

    hace 4 días


    Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    **Descripción**: Grupo Crit is seeking vibrant speaking Helpdesk agents to join us in the new and expanding center of our client in Tenerife, Canary Island, Spain. You will be part of a great multinational company! Do not worry if you do not have enough experience! _We are looking for Helpdesk level 1._ We want you to be part of our multicultural and...

  • Helpdesk Agent

    hace 1 semana


    Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    **Descripción**: Do you speak native French? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities** - Identify,...

  • Helpdesk Agent

    hace 2 semanas


    Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    **Descripción**: Do you speak native German? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities** - Identify,...

  • Helpdesk Agent

    hace 2 meses


    Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    **Descripción**: Do you speak Swedish and English? Do you have customer orientation? Do you live in Tenerife? Then this job offer is perfect for you! We are seeking for energetic, vibrant speaking Level 1 Helpdesk agent to work in a new and expanding Flag-ship center located in different sites, the most usual site is Tenerife,...

  • Helpdesk Agent

    hace 2 meses


    Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    **Descripción**: Do you speak Norwegian and English? Do you have customer orientation? Do you live in Tenerife? Then this job offer is perfect for you! We are seeking for energetic, vibrant speaking Level 1 Helpdesk agent to work in a new and expanding Flag-ship center located in different sites, the most usual site is Tenerife,...

  • Helpdesk Agent

    hace 2 meses


    Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    **Descripción**: Do you speak Danish and English? Do you have customer orientation? Do you live in Tenerife? Then this job offer is perfect for you! We are seeking for energetic, vibrant speaking Level 1 Helpdesk agent to work in a new and expanding Flag-ship center located in different sites, the most usual site is Tenerife,...

  • Helpdesk Agent

    hace 7 días


    Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    **Descripción**: Do you speak Swedish and English? Do you have customer orientation? Do you live in Tenerife? Then this job offer is perfect for you! We are seeking for energetic, vibrant speaking Level 1 Helpdesk agent to work in a new and expanding Flag-ship center located in different sites, the most usual site is Tenerife,...