Service Manager de Workplace
hace 6 meses
Job Description:
DXC Technology es una compañía global de servicios profesionales cuya misión es liderar la transformación digital de nuestros clientesasesorándoles y guiándoles en la aplicación de la tecnología para obtener los mejores resultados que permitan incrementar la competitividad de sus empresas. Con más de 130.000 profesionales y expertos tecnólogos, colaborando en más de 70 países junto a una excepcional red de partners, somos capaces de ofrecer servicios y soluciones avanzadas de IT.
En España somos uno de los principales líderes del mercado de TI. Contamos con cerca de 8.000 profesionales, distribuidos en trece localizaciones, con centros de excelencia en tecnologías de última generacióncomo Cloud, Inteligencia de Negocio, IA o Automatización entre otras,que dan servicio a más de 200 clientes de todas las industrias tanto del sector público como privado. Trabajamos con las principales empresas del país que confían en nosotros para guiar y administrar sus agendas digitales y así transformar sus negocios.
Desarrollamos políticas activas de diversidad e inclusión laboral de personas con discapacidad y estamos orgullosos de contar con una representación del 49% aproximadamente de mujeres profesionales.
En DXC España estamos buscando un Service Manager de Workplace para unirse a nuestro gran equipo de Consulting.
Requisitos:
Experiencia: Mínimo de 2-3 años de experiencia en gestión de servicios del lugar de trabajo, administración de instalaciones o un rol similar.
Habilidades Técnicas: Conocimiento técnico de soluciones de puesto de usuario: Intune, Plataforma Windows, herramientas ITSM,etc..
Competencias: Excelentes habilidades de comunicación, liderazgo, y resolución de problemas. Capacidad para trabajar en equipo y manejar múltiples tareas simultáneamente.
Idiomas: Dominio del español e inglés, tanto hablado como escrito.
Funciones:
Gestión de Servicios: Supervisar y coordinar todos los aspectos relacionados con los servicios de Workplace (plataforma, Sdesk,etc..)
Coordinación de Proveedores: Gestionar las relaciones con proveedores externos, asegurando que los acuerdos de nivel de servicio (SLA) se cumplan y manteniendo un alto nivel de calidad en los servicios prestados.
Gestión de Proyectos: Planificar y ejecutar proyectos relacionados con el lugar de trabajo, como remodelaciones, traslados, y actualizaciones de infraestructuras.
Soporte a Empleados: Actuar como punto de contacto para los empleados en cuestiones relacionadas con los servicios de Workplace-
Análisis y Reportes: Monitorear y analizar métricas clave relacionadas con los servicios Workplace, presentando informes regulares a la alta dirección y proponiendo mejoras basadas en datos.
¿QuéencontrarásenDXC?
Desarrollo profesional.
Proyectos punteros en clientes referentes de mercado.
Excelenteambiente de trabajo.
Flexibilidad y conciliación.
Trabajar con tecnologías punteras dentro del sector IT.
Acceso a DXC Learningy certificaciones oficiales.
Compromiso social y responsable.
Empleoestable.
Beneficios sociales.
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