Service Delivery Manager
hace 2 meses
.Service Delivery ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:In a typical day as a Service Delivery Manager, you would:Be a reference for the customer and lead the delivery team and resources for assigned accountsBe responsible for cost of delivery and total customer experienceMonitor the actual service level vs. the defined and agreed SLAProactively propose improvements and changes to the customers' IT environmentProvide consultative IT Advice, collaboration, and operational best practices sharingUse proven Value Based Delivery (VBD) processes to help the customer reduce business risk and maximize return of their IT investment, and to present to the customer the added value of proactive servicesKnow the IT environment of the customer from an end to end point of view in order to facilitate customers' business targets within the boundaries of the support contractConduct Support Planning and Review Meetings to ensure customer alignment, realized value, and accelerate contractual delivery effortsSupport the customer in problem/escalation managementIdentify upselling opportunities, support growth, profitability and account retentionWork closely with Sales and Pursuit teams supporting cross BU strategies and solutionsBe involved in Pre-sales, Post-sales and Renewal activities in order to provide services and account management inputsMaintain strong understanding of the customer IT environment, vertical industry trends and relevant marketCommunicate with customer on an ongoing basis on all aspects of service supportUnderstand standard procedures of Project Management and Change ManagementIf you are...Holding a first level University Degree or equivalent combination of education and experience.3 - 7 years experienced in related fields desired.Able to build and manage a cross cultural, cross tower and cross business team.Excellent in communicating, presenting and listening actively.Native Spanish and fluent English is required
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Service Delivery Manager
hace 2 meses
Las Rozas de Madrid, España Hp Enterprise A tiempo completoService Delivery ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
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Service Delivery Manager
hace 2 meses
Las Rozas, España Hewlett Packard Enterprise A tiempo completoService Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...
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Service Delivery Manager
hace 1 mes
Las Rozas, España Hewlett Packard Enterprise A tiempo completoService Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...
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Service Delivery Manager
hace 2 meses
Las Rozas de Madrid, España Hewlett Packard Enterprise A tiempo completoService Delivery Manager This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
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Service Delivery Manager
hace 3 semanas
Las Rozas de Madrid, España Hewlett Packard Enterprise A tiempo completoService Delivery Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...
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Service Delivery Manager
hace 2 meses
Las Rozas de Madrid, España Hewlett Packard Enterprise A tiempo completoService Delivery ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
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IT Service Delivery Manager
hace 2 semanas
Las Rozas, Madrid, España Hewlett Packard Enterprise A tiempo completoOverviewHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.About the RoleWe are seeking...
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Service Delivery Manager
hace 2 meses
Las Rozas, Madrid, España Hewlett Packard Enterprise A tiempo completoAbout the Role:We are seeking a skilled Service Delivery Manager to join our team at Hewlett Packard Enterprise. As a key member of our delivery team, you will be responsible for leading the delivery team and resources for assigned accounts, ensuring customer satisfaction and adherence to Service Level Agreements (SLAs).Key Responsibilities:• Lead the...
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IT Service Delivery Manager
hace 2 semanas
Las Rozas, Madrid, España Hewlett Packard Enterprise A tiempo completoCompany Overview: Hewlett Packard Enterprise is a global edge-to-cloud company that helps companies connect, protect, analyze, and act on their data and applications. Our culture thrives on finding new ways to accelerate what's next.Job Description: As an IT Service Delivery Manager at HPE, you will lead delivery teams and resources for assigned accounts....
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Service Delivery Manager
hace 3 días
Madrid, España Cognizant A tiempo completoCognizant is looking for a Service Delivery Manager to work supporting our Insurance vertical in several projects. Job Summary: - Set-up the Application Managed Services and Application Development Structure at Insurance Client - Ensure the service is delivered according to contractual service levels - Organize and facilitate preparation of the Service...
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IT Service Delivery Manager
hace 6 días
Madrid, Madrid, España Gtt Communications, Inc. A tiempo completoJob SummaryWe are seeking an IT Service Delivery Manager to lead our Service Delivery team in delivering exceptional customer experiences. This role requires a strong leader with expertise in service delivery, project management, and customer support.Key Responsibilities:Develop and implement effective service delivery strategies to meet customer needs and...
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Service Delivery Manager
hace 6 meses
Madrid, España Kapres Technology, S.L. A tiempo completoDesde Kapres Technology estamos buscando un Service Delivery Manager para trabajar con nosotros para un cliente lider en el sector de seguros.Como parte de la evolución de SOC de la empresa cliente, se ha creado una nueva plataforma de informes con la colaboración del socio externo. La plataforma se llama SSSP (SOC Self Service Portal). Proporciona...
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Service Delivery Manager
hace 7 meses
Madrid, España Kapres Technology, S.L. A tiempo completoDesde Kapres Technology estamos buscando un Service Delivery Manager para trabajar con nosotros para un cliente lider en el sector de seguros. Como parte de la evolución de SOC de la empresa cliente, se ha creado una nueva plataforma de informes con la colaboración del socio externo. La plataforma se llama SSSP (SOC Self Service Portal). Proporciona...
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Service Delivery Manager
hace 2 meses
Madrid, España Dcs Group A tiempo completoEn Tigloo, buscamos talento diverso y personas con propósito. Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales...
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Service Delivery Manager
hace 16 horas
Madrid, España NTT DATA, Inc. A tiempo completoThe Service Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the company’s reputation by taking responsibility for overall Contract management for local, small and low to medium complexity contracts.They are responsible for ensuring client satisfaction, service delivery, and...
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Service Delivery Manager
hace 6 horas
Madrid, España NTT DATA, Inc. A tiempo completoThe Service Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the company’s reputation by taking responsibility for overall Contract management for local, small and low to medium complexity contracts.They are responsible for ensuring client satisfaction, service delivery, and...
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Service Delivery Manager
hace 4 días
Santiago de Compostela, España Hewlett Packard Enterprise A tiempo completoService Delivery Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Our new innovative IT...
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Service Delivery Professional
hace 1 mes
Las Rozas, Madrid, España Hewlett Packard Enterprise A tiempo completoAbout the Role:This position has been designed as a 'Hybrid' opportunity, with an expectation that you will work on average 2-3 days per week from our HPE office in Madrid.Company Overview:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data...
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Service Delivery Manager
hace 2 meses
Madrid, España DCS Group A tiempo completoEn Tigloo, buscamos talento diverso y personas con propósito.Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales...
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Service Delivery Manager
hace 1 mes
Madrid, España DCS Group A tiempo completoEn Tigloo, buscamos talento diverso y personas con propósito.Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales...
