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Customer Service Agent with Dutch
hace 2 semanas
Hello Do you speak bilingual Dutch or are you native? Do you want the opportunity to work in a German multinational? If you have communication skills and want to help Dutch clients, sign up for this offer
We are looking to incorporate agents into the international team of the customer service center located in the city of Valencia, with availability and total motivation to work.
If you enjoy working in an international environment, join the customer service team for the Netherlands.
FUNCTIONS:
- Answer calls for repair notices and coordinate customer service with the team of technicians.
- Answer calls about product queries and accompany the client until the queries are resolved.
- Offer customers products such as warranty extensions and insurance for their appliances.
Requirements:
To be evaluated in this project you must meet the following requirements:
- Native or bilingual level of Dutch. Language proficiency is essential, since calls will be answered in this language.
- Experience in customer service and/or sales.
It is necessary to have full hourly availability.
Offer:
We offer you to join the international team of the customer service center of a German multinational as a telephone agent to serve the Dutch market. You will have the following advantages:
- Company's own collective agreement
- Initial training period included in the contract and paid so that you can answer your first call with the confidence of having the necessary tools to do a good job.
- Discounts on the purchase of group products and other series of goods and services
- Free access to the company's online training platform.
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