Dutch Customer Service Agent
hace 3 meses
Tasks
For one of the biggest Energy suppliers in Belgium we are looking for a Customer Service Agent who speak either Flemish or Dutch with English.
**Requirements**:
Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities?
- You are service and result oriented
- You are computer savvy
- You can work and problem solve independently with a good dose of analytical thinking
- You have the ability to empathize with your customer
- You are a good listener and have good communication skills
- You have a good command of the Dutch or Flemish with English language
- Hospitable, customer-friendly and helpful to the customer
- Flexibility and empathy are very important
- You are looking for a challenging long term position
**Benefits**:
**WFH**: is possible in hybrid model (2 + 3 or 3 + 2) from the 3rd month, if quality level and planning adherence in on target and stable.
- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal card, transport card and private insurance
- Free fruit and coffee
- Growth opportunities
**WFH**: is possible in hybrid model (2 + 3 or 3 + 2) from the 3rd month, if quality level and planning adherence in on target and stable.
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