Dutch Customer Service Agent
hace 7 días
Are you a people person and like helping others than this position is for you We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions.
All of this is possible in the beautiful city of Valencia in Spain.So you are not only able to start a new job but also experience the abroad adventure Live in the birthplace of paella and experience all that the city has to offer.
Tasks
For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English.
- invoicing and the dunning process
- tariff changes (incl. proposing a product change or a discount)
- To treat complains
- To do retention
- To increase clients satisfaction while building and maintaining
- To handle move requests
Requirements:
- Native Dutch + English
- Experience with CRM systems & MS Office
- Strong communication skills (oral and written)
- Good logical and analytical thinking
Benefits:
- Paid training
- Fun, peopleoriented call center
- Marketbased basic salary
- Growth opportunities
- Relocation package available
Location:
Valencia (Spain)
Working hours:
- Monday
- Friday : from 09h00 till 19h00
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