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Dutch Customer Service for Singapore Airlines
hace 3 meses
_Join our customer service team for Singapore Airlines, one of the world's most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience_
In collaboration with
Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Dutch-speaking
flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.
Some of the daily tasks we'll entrust you with:
- Responding to customer's requests (including: partners, travel agencies, corporate) through multiple communication channels
- Entering customer information in our system to issue tickets or update records
- Explaining rules and procedures to passengers prior to boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining applicable fees and taxes for each ticket
We'll love it if you have:
- High level of fluency in Dutch
- Good communication skills in
English: - Customer service experience preferred
- Strong verbal and written communication skills utilizing active listening
- Experience working in
hospitality/travel/airline industry is a plus - The ability to learn and adapt to new software technologies
What we offer:
- Competitive monthly salary
- Numerous benefits
- Fully paid training
