![Webfleet Solutions](https://media.trabajo.org/img/noimg.jpg)
Customer Support Specialist
hace 7 meses
With this position you will join a team of 9 colleagues dedicated to Benelux region, based in Barcelona and you will report to the Regional Team Leader.
You will identify, troubleshoot, and help resolve customers’ issues efficiently and accurately, collaborating with peers and other customer facing departments.
Being a Customer/Technical Support Specialist at Bridgestone Mobility Solutions means you are technically minded, a problem solver and keeping the customer at heart of everything you do.
Here's a little taste of your challenge:
Provide product information and effective technical and administration support through multiple channels (phone and email);
Provide customers with a personalized experience, effectively solving their issues and inquiries, whilst keeping customer satisfaction and swift resolution at the core of every decision and behavior;
Pro-actively manage customer expectations;
Constantly update our CRM system (SalesForce) with all relevant information collected during customer service activities;
Liaise with peers as well as cross-departmentally to provide complete and thoroughly researched answers for the customers.
Who are you?
There is no set route to become a Customer/Technical Support Specialist, but to be successful in this role this is the kind of profile we have in mind:
You already have successful experience in a similar role;
You are fluent in Dutch and French and have impeccable written and verbal communication skills in English (internal business language);
Good interpersonal and customer service skills;
Eager to learn new products and technologies and utilize your knowledge in a practical way;
Ability to be both proactive and reactive, and remain detail-oriented even under pressure;
Ability to follow standard processes and practices within set service levels;
You are a team player;
Previous experience with CRM systems (such as SalesForce) is an advantage.
What can you expect from us?
The chance to work in a fast moving, innovative and international team, dealing with different countries and cultures;
A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job everyday if you don’t like the people you work with;
Decisive actions. We don’t like to wait. It’s in our DNA to move forward. So, it only makes sense that we don’t jam the company with lots of layers. We make things happen. Quickly.
Let’s not forget the good stuff
Working from home up to 3 days a week.
euros gross to set up your home office and additional monthly home office allowance .
Chance to work abroad for working days per year.
Birthday off and volunteering time off.
Additional health and dental insurance.
% employer funded pension scheme.
Lunch or childcare vouchers.
Unlimited access to LinkedIn Learning.
Access to Gofluent platform to learn new languages.
Employee Assistance Program.
-
Customer Support Specialist
hace 7 meses
El Prat de Llobregat, España Webfleet Solutions A tiempo completoAt Bridgestone Mobility Solutions, we are looking for a full time Customer Support Specialist dedicated to our line of business Webfleet with passion for technology. With this position you will join a team of colleagues, based in Amsterdam, Barcelona and Leipzig and you will report to the Regional Team Leader. You will identify, troubleshoot, and help...
-
Global Customer Support Specialist
hace 22 horas
Hospitalet de Llobregat, Barcelona, España Leica Biosystems A tiempo completoAt Leica Biosystems, we are committed to advancing cancer diagnostics and improving lives. As a key member of our team, you will play a vital role in delivering exceptional customer support and contributing to our mission.Job SummaryWe are seeking a highly skilled Global Customer Support Specialist to join our team. In this exciting role, you will be...
-
Hospitalet de Llobregat, Barcelona, España Leica Biosystems A tiempo completoRole OverviewAt Leica Biosystems, we're committed to advancing cancer diagnostics and improving lives. As a Customer Support Specialist, you'll play a crucial role in providing exceptional support to our customers and sales teams.About the JobThis on-site position is based in Barcelona and will involve various tasks, including:Receiving and processing...
-
Customer Service Representative
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Apple Inc. A tiempo completo**About the Role**We're seeking a highly skilled and empathetic Customer Service Representative to join our Apple Support team. As a Technical Support Specialist, you'll play a critical role in delivering world-class customer experiences for our customers.
-
Highly Skilled Technical Support Specialist
hace 1 mes
El Prat de Llobregat, Barcelona, España Clarivate A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our team in Barcelona, Spain. This is a great opportunity to work on leading library software Alma and collaborate with talented colleagues.Key ResponsibilitiesAnalyze and resolve complex software-related issues and communicate with customers and stakeholders.Support Ex Libris...
-
Multilingual Customer Support Specialist
hace 1 mes
Santa Cruz de Tenerife, España Hubstaff A tiempo completoMultilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are...
-
Multilingual Customer Support Specialist
hace 1 mes
Santa Cruz de Tenerife, España Hubstaff A tiempo completoMultilingual Customer Support Specialist - Full Time Role Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued. What We Are...
-
Technical Support Specialist
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completoCompany Overview: As a Technical Support Specialist at Grupo Crit, you will be part of a dynamic team that is dedicated to providing exceptional customer service and technical support. Our goal is to deliver outstanding results-driven solutions that exceed our customers' expectations.
-
Multilingual Customer Support Specialist
hace 5 meses
Santa Cruz de Tenerife, España Hubstaff A tiempo completoPosition: Multilingual Customer Support Specialist Role Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued. What We Are...
-
Bcn Customer Service
hace 6 meses
El Prat de Llobregat, España Vueling A tiempo completoAt **Vueling**, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life. That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other. We are one of Europe’s leading low-cost airlines, with special relevance in the...
-
Bcn Customer Service
hace 6 meses
El Prat de Llobregat, España Vueling A tiempo completoWelcome to this recruitment process with Vueling! Let's start by getting to know us better! **At Vueling, we love things to happen. **We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good. Our team is made...
-
Multilingual Customer Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, España Hubstaff A tiempo completoMultilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are...
-
Multilingual Customer Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, España Hubstaff A tiempo completoMultilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are...
-
Multilingual Customer Support Specialist
hace 1 mes
Santa Cruz de Tenerife, España Hubstaff A tiempo completoMultilingual Customer Support Specialist - Full Time Role Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued. What We Are...
-
Technical Support Specialist
hace 1 mes
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España domestiko A tiempo completoJob OverviewDomestiko is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesCustomer Interaction: Engage with customers via various communication...
-
Customer Growth Specialist
hace 2 semanas
El Prat de Llobregat, Barcelona, España Lluch Essence A tiempo completoJob DescriptionThis role involves developing and maintaining strong relationships with key clients to drive growth and revenue. Key responsibilities include:Developing and implementing strategies to improve customer satisfaction and loyalty.Collaborating with internal teams to ensure seamless communication and execution of client needs.Providing regular...
-
Customer Service Liaison Specialist
hace 2 días
Hospitalet de Llobregat, Barcelona, España Leica Biosystems A tiempo completoRole OverviewWe are seeking a highly skilled Customer Service Liaison Specialist to join our team at Leica Biosystems. In this role, you will be responsible for providing exceptional customer service and support to our clients.About the JobThis is an on-site role based in Barcelona, where you will work closely with our Sales teams to achieve financial and...
-
Technical Support Executive
hace 7 meses
El Prat de Llobregat, España DOW JONES A tiempo completoDescription : The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...
-
Santa Cruz de Tenerife, España Hubstaff A tiempo completoMultilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are...
-
Technical Support Specialist
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Job Overview**Grupo Crit is seeking a highly skilled Technical Support Specialist to join our team. As a customer service expert, you will be responsible for providing top-notch technical support and problem-solving abilities to our customers.**Key Responsibilities**Interact with customers via various communication channels, including telephone, email, and...