Italian Customer Advisor

hace 1 semana


Madrid, España Cross Border Talents A tiempo completo

Job Title: Italian Customer Service Advisor (Entry Level)

Location: Athens, Greece (Remote in Greece Available)

Salary: 1000 - 1250 per month 


Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Athens ? Our client is a global leader and one of the biggest companies in Greece.


Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.

Your Role as a Customer Support Agent:

  • Answer to inbound calls and customer inquiries;
  • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
  • To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
  • To troubleshoot through the use of open questions, support documents and system training
  • To be able to offer recommendations to common problems or frequently asked questions

Requirements

  • Citizen EU or Work Permit
  • Fluency in Italian (C1/C2 Level or Native)
  • Good knowledge of English (B2 level)
  • Good computer skills
  • Excellent communication skills
  • Team spirit and flexibility

Benefits


  • Private health insurance coverage.
  • Daily Meal Allowance
  • Monthly performance bonus
  • Flexible working hours to promote work-life balance.
  • Opportunities for professional development and career advancement.
  • Friendly and collaborative work environment.

How to Apply: If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you Please submit your resume and cover letter to konstantinos.adamopoulos@cbtalents.org



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