Italian Customer Support Service Advisors

hace 1 semana


Madrid, España buscojobs España A tiempo completo

Company Overview : Join our dynamic and multicultural team in Athens We are a leading company in the customer support industry, dedicated to providing top-notch service to our clients. We are currently seeking Italian-speaking Customer Support Service Advisors to work either on-site or remotely from Athens, Greece. Candidates must reside in Greece and possess a valid work permit.

Position : Italian Customer Support Service Advisor

Location : Athens, Greece (On-site or Remote)

Type : Full-time

Key Responsibilities :

  1. Deliver exceptional customer service and support to Italian-speaking customers via phone, email, and chat.
  2. Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner.
  3. Maintain comprehensive knowledge of our products and services to effectively assist customers.
  4. Collaborate with team members and other departments to ensure a seamless customer experience.
  5. Accurately document customer interactions and update customer records in the database.

Requirements :

  1. Fluent in Italian (both written and spoken) is essential.
  2. Proficiency in English (written and spoken).
  3. Previous experience in customer support or a related field is a plus.
  4. Strong communication and interpersonal skills.
  5. Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
  6. Positive attitude, problem-solving skills, and a willingness to learn.
  7. Must reside in Greece and have a valid work permit.

What We Offer :

  1. Competitive salary and performance bonuses.
  2. Flexible working options: on-site or remote from Athens.
  3. Health insurance and additional benefits.
  4. Ongoing training and professional development opportunities.
  5. Supportive and diverse work environment.

How to Apply : If you are passionate about providing excellent customer service and meet the requirements listed above, we would love to hear from you Please send your updated CV in English

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