Italian Customer Advisor

hace 4 días


Madrid, España buscojobs España A tiempo completo

Job Title : Italian Customer Service Advisor (Entry Level)

Location : Athens, Greece (Remote in Greece Available)

Salary : 1000 - 1250 per month

Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Athens? Our client is a global leader and one of the biggest companies in Greece.

Your mission as a customer support agent is to support their activities by offering the best quality service to their customers while working with prestigious worldwide brands.

Your Role as a Customer Support Agent :

  • Answer inbound calls and customer inquiries;
  • Provide support and direction to customers and resolve customer service issues in a timely and empathetic manner;
  • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.

Requirements

  • Citizen of the EU or Work Permit;
  • Fluency in Italian (C1 / C2 Level or Native);
  • Good knowledge of English (B2 level);
  • Good computer skills;
  • Excellent communication skills;
  • Team spirit and flexibility.

Benefits

  • Private health insurance coverage;
  • Daily Meal Allowance;
  • Monthly performance bonus;
  • Flexible working hours to promote work-life balance;
  • Opportunities for professional development and career advancement;
  • Friendly and collaborative work environment.

How to Apply : If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you Please submit your resume and cover letter to .

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