Italian Customer Advisor
hace 4 días
Job Title : Italian Customer Service Advisor (Entry Level)
Location : Athens, Greece (Remote in Greece Available)
Salary : 1000 - 1250 per month
Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Athens? Our client is a global leader and one of the biggest companies in Greece.
Your mission as a customer support agent is to support their activities by offering the best quality service to their customers while working with prestigious worldwide brands.
Your Role as a Customer Support Agent :
- Answer inbound calls and customer inquiries;
- Provide support and direction to customers and resolve customer service issues in a timely and empathetic manner;
- Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
Requirements
- Citizen of the EU or Work Permit;
- Fluency in Italian (C1 / C2 Level or Native);
- Good knowledge of English (B2 level);
- Good computer skills;
- Excellent communication skills;
- Team spirit and flexibility.
Benefits
- Private health insurance coverage;
- Daily Meal Allowance;
- Monthly performance bonus;
- Flexible working hours to promote work-life balance;
- Opportunities for professional development and career advancement;
- Friendly and collaborative work environment.
How to Apply : If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you Please submit your resume and cover letter to .
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