Account Strategist, Emerging DACH
hace 2 meses
What You'll Do:
As our Account Strategist in the Emerging DACH team in Barcelona, you’ll be vital to the continued expansion of our business around the world, you’ll work with a fantastic international team, and you’ll be rewarded for excellence.
SegmentationProvide an excellent operational service to your clients.Be open to coaching and mentoring by your peers who have experience on working with larger clients. Proactively work on developing your strengths.Project InvolvementYou manage side projects that have an impact on individual book of business or team. Drive those with support from team lead / manager / peer.Client ManagementProvide operational account management to small to medium sized advertisers in line with our service level agreements. You grow revenue and optimize accounts to improve performance for the client.Develop and maintain strong partnerships with small to medium-sized clients at all levels from Traffic Manager to CMO.Advise on client’s digital strategy and educate advertisers on Criteo’s technology across channels and devices, and being able to articulate that to different stakeholders within the client company. You are credible and seen as a trusted account manager.You are able to use Linkedin Sales NavigatorPerformance AnalysisOptimize accounts to improve performance for small to medium-sized clients and identify growth opportunities. Provide consultative guidance on contextual market challenges and recommended solutions to overcome those.Work to proactively anticipate, and reduce the likelihood of possible client churn.Provide the client with market knowledge in order to support the client’s development on a long term basisBe able to respond to questions around measurement, and more specifically incrementality and attribution. Be able to guide them accordingly based on their marketing goals.Demonstrate upselling capacityShow effective & impactful negotiation skills that have a positive impact on your book of business.Use a consultative approach to upsell new solutions, specifically you understand your clients objectives and can pitch relevant solutions that are connected to their short term business plans.Strategic Portfolio GrowthInspire the growth of your clients by promoting innovative cross channels perspectivesYou create successful campaigns in line with clients objectivesYou successfully keep all of the relevant information from interactions with your clients in our CRM.Who You Are:
Business’ sense to handle a multitasking environment where prioritization is keyStrong knowledge of all core MS Office applicationsPassion for new media, internet trends and continual learningAbility to work and deliver strong results in a dynamic environmentStrong interpersonal, negotiation and persuasive skills across all levelsAbility to act as a consultant and be reactive in front of any potential situationsAnalytical skills and attention to details to explore product performances and explain any recommendation madeProven sales and client service track record, ideally in a tech-related fieldExcellent phone based sales experience required and client facing relationship would be appreciatedBusiness fluent in German AND English - both spoken and written-
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