Customer Care

Responsibilities Manage & coach the Customer Care team Lead the Spanish Care team on a daily basis to drive performance. Ensure 1to1, performance reviews and other meetings with the Spanish Care Team. Ensure tickets review with the Spanish Care team. Provide coaching and support to the team when needed. Monitor and analyze KPIs (CSAT, average...

Ria Money Transfer in Madrid is seeking a Customer Care Representative to join the Transaction Review Group.Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.You will be the first line of compliance, handling inquiries from customers and agents with empathy and clear...

Ria Money Transfer is seeking a Customer Care Representative in the Transaction Review Department to serve as the first line of compliance and assist customers and agents with inquiries.Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.The role...

Initium Software busca un Senior Project Manager para liderar la entrega de proyectos ServiceNow en Madrid, con enfoque en valor para el negocio y coordinación entre arquitectos, consultores y dirección del cliente. Se requiere +5 años en IT y ServiceNow, experiencia en entornos mixtos y dominio de Jira/Azure DevOps/MS Project. Ofrecemos modalidad...

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! Do you love ensuring every detail is taken care of so travelers can fully enjoy their adventures? As a Customer Service Specialist at Ventura TRAVEL, you'll be the go-to person who prepares our customers for their journeys and supports them if...

Initium Software busca un Senior Project Manager para liderar la entrega de proyectos ServiceNow en Madrid, con enfoque en valor para el negocio y coordinación entre arquitectos, consultores y dirección del cliente. Se requiere +5 años en IT y ServiceNow, experiencia en entornos mixtos y dominio de Jira/Azure DevOps/MS Project. Ofrecemos modalidad...

We're Hiring: German-Speaking Customer Support Agent On-site Role in Spain EU Citizens or Spanish Work Permit Holders Only Join a global customer support team and take the next step in your career while living and working in sunny Spain! Salary & BenefitsSalary: To Be Discussed During the Interview Process Paid Training Provided Career development...

Bring innovation to life Here you can insert your job specific intro text. Your role • Processing incoming orders, quote requests, and customer inquiries • Monitoring product availability, clarifying and tracking delivery dates • Preparing transport documents and accompanying papers for special transports from Schaan/FL • Creating invoices and...

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description:The Customer Care & Customer Experience Director is responsible for defining and executing the Customer Experience strategy for Pluxee Spain, ensuring that customer and...