Service Desk
Hace 3 días
Madrid, Community of Madrid, España
BD
Jornada completa
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BD is a leading global medical technology company. The Service Desk Coordinator, part of Global Customer Service, provides operational support to the Service Desk specialists who interact with customers and ensures smooth incident handling for Dispensing Pyxis/PIC products.
This role emphasizes coordinating day-to-day activities, reporting on KPIs, maintaining knowledge base, and collaborating with Sales, Engineering, and Product Management to deliver integrated service and continuous