Global End-User Experience Lead — AI-Driven IT Support

Hace 6 horas

Madrid, Community of Madrid, España Nexthink Jornada completa
Nexthink in Boston, MA is seeking a Senior End User Experience Manager to lead our global EUE team and redefine internal IT support. You will drive a modern, self-service, AI-augmented model and oversee Spark and the new AI-powered ITSM platform as they evolve with Engineering and Product. You will manage a 9-person team across five countries, own the full IT Workplace experience (devices, remote offices, and beyond), and ensure security and compliance within ISO 27001 and SOC 2 Type II